EPIC Applications Analyst - Radiant

Advocate Health; Carson City (NV); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision plan

Retirement plan

Job summary

Advocate Health is seeking an IT professional to optimize Epic-based clinical and business processes. This full-time remote role requires Epic certification within 6 months and strong requirements gathering, testing, and training capabilities.

You will document workflows, validate configurations, and support end users while coordinating upgrades across locations. Some travel may be required.

Qualifications

• Bachelor's degree in Computer Science or related field
• Typically requires 3 years in an IT or clinical environment with business process mapping, analysis, requirements definition, testing, and documentation
• Experience with Epic and other Healthcare applications
• Project management experience with ability to use PM software
• Ability to work with minimal supervision, handle multiple tasks, and provide strong customer service

Responsibilities

• Identify, map, measure, analyze and improve Epic clinical/business processes
• Prepare documentation for business requirements using diagrams and models
• Develop test plans, cases and scripts; conduct testing (unit/integration/system/UAT)
• Provide client and end-user training; develop training materials
• Explain system functionality to users and support them in using full application features
• Develop and maintain product documentation and change control records
• Communicate project status and coordinate upgrades; assist with troubleshooting
• Travel as needed for project needs and Epic certification within 6 months

Skills

Business process mapping

Requirements gathering

Project management

Training & user support

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Epic

Job description

Full time

Benefits Eligible:Full-time, dayshift Monday - Friday from 8:00am-5:00pm. This role will have on call responsibilities and will be fully remote.Fully Remote Role from these states: No relocation and no sponsorship or transfer of visa for this position now or in the future.Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes, problems and information requirements for assigned Epic application(s). Perform current and future workflow analysis and map out critical business processes using business process reengineering techniques, industry standards and best practices.Prepare documentation for business requirements by using case diagrams, data flow diagrams, data models, and object models to present, discuss and analyze various dimensions. Perform applicable system(s) configuration that meets business requirements.Develop test plans, test cases, and test scripts to validate performance of all functions. Conduct effective unit, integration, system and end-user acceptance testing through execution of the tests, tracking problem reports and documenting all final outcomes.Provide client and support training through development of training materials, training trainers and end-user(s) as appropriate to the projectEffectively explains the functioning of the assigned application(s) and related systems to the users. Assists users with using the full functionality of the application(s) and process flowDevelop and maintain product documentation including current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines. Completes all appropriate change and quality control documentation using department standardsCommunicate project status and upgrades to clinic users, including any potential delays/downtime related to application(s). Schedules and manages application version upgrades for assigned applications. Resource for assigned application(s). Assist with support and troubleshooting as needed. Licensure, Registration, and/or Certification Required:~ Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department

Bachelor's Degree (or equivalent knowledge) in Computer Science or related field

Typically requires 3 years

in an IT or clinical environment with business process mapping, analysis, defining business and user requirements, acceptance testing and documentation experiences

Experience in using applications, operating systems and databases to include the basic hardware, platform, connectivity, and interface designExperience in Epic and other Healthcare applicationsProject management experience with ability to use project management softwareAbility to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and accomplish assignments in a timely manner utilizing excellent customer service skillsAbility to work closely with health care application users, vendors, and technical professionalsDemonstrated understanding of technical components and how they relate to applicationsMust have the ability to perform work related travel and therefore may be exposed to road and weather hazards. Exposed to a normal office environment.Must operate all equipment necessary to perform the duties of the job.Sits the majority of the workday; Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift, on call, and more based on a teammate's jobOpportunity for annual increases based on performanceHealth and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term DisabilityFlexible Spending Accounts for eligible health care and dependent care expensesDefined contribution retirement plans with employer match and other financial wellness programsfull-time, part-time, per diem, temporary, etc.); Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.