Epic Applications Analyst - Ambulatory _ Division of Information Systems

University of Mississippi Medical Center; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

University of Mississippi Medical Center in Jackson, MS seeks an Epic Applications Analyst - Ambulatory to support Epic software in ambulatory settings. You will collaborate with the Division of Information Systems to research, test, troubleshoot, document, release, and provide end-user support for Epic applications.

You’ll lead training efforts, create materials, and work with IS staff, Epic personnel, and users to advance electronic health record initiatives and ensure reliable system

Qualifications

• High school diploma or GED required.
• Epic certification or willingness to obtain within 6 months of hire.
• Experience or familiarity with healthcare information systems preferred.

Responsibilities

• Researches, tests, troubleshoots, documents, releases, implements, and supports department-supported applications.
• Provides leadership, guidance, and training to staff; assists in developing training materials and training users.
• Works with IS staff, vendors, users, and operational owners to design and enhance applications and business processes.
• Develops test plans, conducts testing/debugging, and ensures smooth implementation and integration of systems at project/ticket level.

Skills

Epic software

Healthcare IT

Education

High school diploma or GED

Tools

Epic certification

Job description

Epic Applications Analyst - Ambulatory

Division of Information Systems

Location: Jackson Medical Mall

Job Requisition ID: R00050340

Job Category: Professional and Technical

Job Summary

Provides specialized expertise and routine analysis to support the successful implementation and operation of Epic software. Collaborates with IT staff, Epic personnel, and end users to deliver operational support and advance key electronic health record initiatives.

Education and Experience Required

High school diploma or GED.

Certifications, Licenses or Registration Required

Epic certification or accreditation. If not, Epic certified or accredited, must obtain Epic certification or accreditation within six (6) months of date of hire. An Epic assessment will be given to those candidates who pass the initial review step of the interview process.

Preferred Qualifications

• Registered Health Information Administrator (RHIA)
• Certified Associate in Healthcare Information and Management Systems (CAHIMSS)
• Certified Professional in Healthcare Information and Management Systems (CPHIMMSS)
• Experience in a healthcare/healthcare organization, clinical practice, information technology, accounting, finance, healthcare revenue cycle, clinical informatics.
• Epic application build/optimization preferred.

Responsibilities

• Researches, tests, troubleshoots, documents, releases, implements, and supports department-supported applications.
• Provides leadership, guidance, and training to staff; assists in developing training materials and training users.
• Applies creative thinking to resolve problems; identifies and corrects technical issues.
• Works with IS staff, vendors, users, and operational owners to design and enhance applications and business processes.
• Prepares specifications, documents issues, tasks, project status, and actual resource hours in accordance with standards and policies.
• Develops test plans, conducts testing/debugging, and ensures smooth implementation and integration of systems at project/ticket level.
• Participates in project teams and special assignments; meets goals and deadlines.
• Provides support to end users and fosters positive relationships with internal teams, UMMC units, and vendors.
• Ensures adherence to internal policies, procedures, and the UMMC corporate compliance program.
• Implements business continuity procedures to maintain system reliability.
• Maintains effective communication with supervisors, team members, and customers.
• Stays current with emerging technologies and evolving operational needs; serves as a resource to staff.

Knowledge, Skills & Abilities

Demonstrated flexibility and initiative in managing tasks independently and collaboratively in a high-pressure, on‑call environment with shifting priorities.

Physical and Environmental Demands

Requires occasional travelling to offsite locations, occasional bending, occasional lifting and carrying up to 75 pounds, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, occasional reaching, constant sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more).

Time Type

Full time

FLSA Designation/Job Exempt

Yes

Pay Class

Salary

FTE %

100

Work Shift

Day

Benefits Eligibility

Grant Funded: No

Job Posting Date

08/3/2026

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