Epic Application Coordinator – Laboratory IS - Epic Reporting

Nationwide Children's Hospital; Columbus (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

Nationwide Children’s Hospital in Columbus, OH seeks an Epic Application Coordinator – Laboratory IS to configure, test, and maintain Epic Laboratory applications. The role collaborates with laboratory leadership, clinicians, IT teams, and Epic representatives to ensure compliant, efficient workflows and data integrity.

You will gather requirements, design builds within Epic, and manage testing, upgrades, and end-user training across a large hospital environment.

Qualifications

• Experience with Epic Laboratory modules and ongoing support.
• Background in clinical laboratory operations or healthcare IT.
• Strong requirements gathering, analysis, and problem-solving.
• Ability to manage multiple projects and coordinate testing.
• Excellent written and verbal communication; document and train end users.
• Bachelor’s degree in IT, Clinical Lab Science, or Healthcare Informatics; equivalent experience.
• Epic certification in Laboratory applications preferred.
• Experience in a large hospital or health system with data privacy and regulatory standards.

Responsibilities

• Configure, test, and maintain Epic Laboratory applications to support workflows.
• Gather and analyze user requirements; design/update builds within Epic.
• Perform system and integration testing and coordinate upgrades.
• Collaborate with laboratory leadership, clinicians, IT, and Epic reps.
• Troubleshoot issues, optimize workflows, ensure data integrity and compliance.
• Develop and maintain documentation; support end-user training.
• Participate in on-call rotation for timely application support.

Skills

Epic Laboratory

Clinical laboratory operations

Requirements gathering

Project coordination

Communication skills

Healthcare informatics

Epic certification

Hospital experience

Education

Bachelor’s degree in IT/Clinical Lab/Healthcare Informatics

Job description

Company Description Nationwide Children’s Hospital is one of America’s largest pediatric hospitals and an international leader in pediatric research and clinical care. Ranked in all 10 specialties on U.S. News & World Report’s 2025–26 “America’s Best Children’s Hospitals” list, the organization delivers state-of-the-art care across 1.8 million patient visits each year and is the nation’s leading provider of pediatric surgery. With more than 16,000 employees and over 1,600 medical professionals, Nationwide Children’s offers comprehensive services across more than 50 locations in Ohio, including internationally recognized programs in heart, cancer, gastroenterology, and neonatology. As the pediatric teaching hospital for The Ohio State University College of Medicine and home to the Abigail Wexner Research Institute, one of the top NIH-funded freestanding pediatric research facilities, the hospital plays a key role in training future pediatric specialists. Since 1892, Nationwide Children’s has remained committed to providing care to children and families regardless of their ability to pay.

Role Description The Epic Application Coordinator – Laboratory IS is a full-time, on-site role based in the Columbus, Ohio Metropolitan Area. This role is responsible for configuring, testing, and maintaining Epic Laboratory applications to support accurate, efficient, and safe laboratory workflows across the hospital. Day-to-day responsibilities include gathering and analyzing user requirements, designing and updating build within Epic, performing system and integration testing, and coordinating software upgrades and enhancements. The coordinator collaborates closely with laboratory leadership, clinicians, IT teams, and Epic representatives to troubleshoot issues, optimize workflows, and ensure data integrity and regulatory compliance. This role also develops and maintains documentation, supports training efforts for end users, and participates in on-call rotation to provide timely application support.

Qualifications

• Experience with Epic Laboratory or related Epic modules, including system configuration, workflow design, and ongoing application support.
• Background in clinical laboratory operations or healthcare information systems, with understanding of laboratory processes, terminology, and regulations.
• Strong skills in requirements gathering, analysis, and problem-solving to translate operational needs into effective technical solutions.
• Ability to manage multiple projects, coordinate testing activities, and work collaboratively with cross-functional clinical and IT teams.
• Effective written and verbal communication skills, including the ability to create clear documentation and support end-user training.
• Bachelor’s degree in Information Technology, Clinical Laboratory Science, Healthcare Informatics, or a related field; equivalent experience may be considered.
• Epic certification in relevant Laboratory applications (or ability to obtain certification within designated timeframe) preferred.
• Prior experience in a large hospital or health system environment and familiarity with data privacy, security, and regulatory standards (