Epic Application Analyst III – Hospital Billing (Remote)

Carilion Clinic; United States; Remote; USD 89,000 - 143,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

Paid Time Off

Onsite fitness facilities

Wellness app access

Job summary

Carilion Clinic is seeking an Epic Application Analyst III to perform Epic application system analysis, design, configuration, testing, and implementation for hospital billing. Onsite preferred, with remote/hybrid options for listed states; requires on-call rotation and occasional travel.

Strong communication, mentoring, and project leadership are essential. The role emphasizes managing Epic module knowledge, documentation, and cross-team collaboration to deliver system enhancements and

Qualifications

• Associate's degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree.
• Minimum of 4 years of related experience.
• Must obtain and maintain a minimum of 3 vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path. Must maintain a certification/proficiency in applicable Epic module(s).
• Must be a self-initiated team player able to work under little supervision, with strong organizational, problem-solving, and analytical skills. Must be able to work both independently and in a team setting. Must facilitate a positive and collaborative work environment. Must be flexible and capable of prioritizing multiple tasks and meeting deadlines.

Responsibilities

• Conducts intermediate to advanced analysis of Epic application design and system workflows.
• Independently manages assigned projects and work efforts, ensuring timely delivery.
• Leads requirements gathering and facilitates design sessions with stakeholders.
• Analyzes and translates business needs into system solutions with minimal supervision.
• Develops and maintains documentation and knowledge resources for supported Epic and non-Epic (integrated third-party) applications.
• Develops working knowledge of assigned Epic module(s), including related development and maintenance tools, and applies in-depth knowledge within specific module areas.
• Uses understanding of how assigned Epic modules integrate with other Epic systems across the organization.
• Assists with implementation of new Epic modules and system enhancements.
• Serves as a resource for Epic application and system support and provides guidance to team members.
• Assumes a mentoring role, supporting analysts and contributing to team knowledge sharing.
• Serves as a liaison across multiple Epic modules, teams, and stakeholders.
• Interacts with internal and external customers and stakeholders in a professional manner.
• Applies independent judgment and decision-making within established guidelines and escalates issues as appropriate.
• Identifies opportunities for system improvements and supports optimization efforts.
• Adheres to application change management processes, including communication, documentation, and post-change support.
• Tracks work effort and communicates project and task status effectively.
• Participates in an on-call rotation, including evenings, weekends, and holiday.

Skills

Analytical skills

Communication skills

Problem-solving

Team player

Education

Associate's degree in computer science

Experience in lieu of degree

Tools

Epic

Job description

Carilion Clinic is seeking an Epic Application Analyst III to perform Epic application system analysis, design, configuration, testing, and implementation for hospital billing. Onsite preferred, with remote/hybrid options for listed states; requires on-call rotation and occasional travel.

Strong communication, mentoring, and project leadership are essential. The role emphasizes managing Epic module knowledge, documentation, and cross-team collaboration to deliver system enhancements and