Epic Application Analyst II - Willow Inpatient

Memorial Sloan Kettering Cancer Center; New York (NY); Hybrid; USD 114,000 - 182,000; Full time

Job summary

Memorial Sloan Kettering Cancer Center in New York is seeking an Epic Willow Inpatient Application Analyst II to ensure safe, accurate, and efficient medication management within the Epic Willow ecosystem.

You will independently build, configure, and support Willow Inpatient, collaborating with Pharmacy Leadership, Nursing, and IS to optimize workflows and support inpatient operations. MSK offers a hybrid schedule and a dynamic, patient-focused environment.

Qualifications

• Epic Willow Inpatient certification required.
• 3+ years of experience supporting Epic Willow Inpatient or similar pharmacy applications.
• Strong understanding of related Epic modules (ClinDoc, Orders, Beacon, Resolute, and Inventory).
• Experience partnering with Finance, Revenue Integrity, and Pharmacy teams to optimize medication charging and billing.

Responsibilities

• Manage the build, configuration, and support of Epic Willow Inpatient and related pharmacy applications.
• Collaborate with Pharmacy Leadership, Nursing, Clinical Operations, and Information Systems to optimize medication-use workflows.
• Support clinical safety, compliance, and quality initiatives aligned with USP, Joint Commission, and institutional standards.
• Evaluate and refine workflows to enhance medication management, charge capture, and decision support.
• Participate in system upgrades, testing, and validation to ensure seamless operations across inpatient settings.
• Provide on-call support and timely issue resolution impacting pharmacy and clinical operations.
• Lead or support initiatives in barcode medication administration, sterile compounding, and inventory management.
• Develop and maintain documentation, training materials, and user resources for clinical staff.
• Contribute to ongoing stabilization and optimization of inpatient medication-use processes.

Skills

Epic Willow Inpatient experience

Epic modules (ClinDoc, Orders, Beacon,

Collaboration with Finance/Revenue

Pharmacy domain familiarity

Education

Epic Willow Inpatient Certification

3+ years experience with Epic Willow Inpatient or similar pharmacy applications

Tools

Epic Modules: ClinDoc/Orders/Beacon/Resolute/Inventory

Job description

About Us

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe.

About Us

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe.

Exciting Opportunity at MSK:

Epic Application Analyst II - Willow Inpatient

At Memorial Sloan Kettering (MSK), we are dedicated to advancing patient care through innovation, technology, and collaboration. As an Application Analyst II - Epic Willow Inpatient, you will play a vital role in ensuring the safety, accuracy, and efficiency of medication management within the Epic ecosystem—supporting clinical excellence across the inpatient environment.

Role Overview

• Independently manage the build, configuration, and support of Epic Willow Inpatient and related pharmacy applications.
• Collaborate with Pharmacy Leadership, Nursing, Clinical Operations, and Information Systems to optimize medication-use workflows.
• Support clinical safety, compliance, and quality initiatives aligned with USP, Joint Commission, and institutional standards.
• Evaluate and refine workflows to enhance medication management, charge capture, and decision support.
• Participate in system upgrades, testing, and validation to ensure seamless operations across inpatient settings.
• Provide on-call support and timely issue resolution impacting pharmacy and clinical operations.
• Lead or support initiatives in barcode medication administration, sterile compounding, and inventory management.
• Develop and maintain documentation, training materials, and user resources for clinical staff.
• Contribute to ongoing stabilization and optimization of inpatient medication-use processes.

Key Qualifications

• Certification in Epic Willow Inpatient required
• 3+ years of experience supporting Epic Willow Inpatient or similar pharmacy applications.
• Strong understanding of related Epic modules (ClinDoc, Orders, Beacon, Resolute, and Inventory).
• Experience partnering with Finance, Revenue Integrity, and Pharmacy teams to optimize medication charging and billing.
• Pharmacy experience is a plus

Core Skills

• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and collaboration across multidisciplinary teams.
• Ability to work independently while contributing to team initiatives.
• Commitment to innovation, continuous improvement, and clinical safety.

Additional Information

• Schedule: 9:00 AM – 5:00 PM Monday – Friday
• Location: Hybrid (3x a month on site); 885 Third Avenue, New York, NY
• Reporting To: Associate Director, Application Services Pharmacist

Helpful Links

• Compensation Philosophy
• Benefits

Pay Range: $114,000.00 - $182,400.00

FSLA Status: Exempt

Closing

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.