Epic Application Analyst II- Hospital Billing (FT- 1.0 FTE, Day Shift, Remote)

Bozeman Health; Myrtle Point (OR); Remote; USD 70,000 - 90,000; Full time

Job summary

A healthcare organization is seeking an Application Analyst II to independently manage application operations. The ideal candidate will have a Bachelor’s degree in a relevant field and Epic certification, with at least 2 years of experience. This remote position supports application functionality development, testing, and user support. The role involves project participation and troubleshooting, providing a dynamic work environment.

Qualifications

• 2 years of work experience managing Epic modules.
• 4 years of experience in a similar healthcare position preferred.
• Ability to communicate effectively with users and stakeholders.

Responsibilities

• Manage day-to-day application operations for assigned departments.
• Optimize applications through development and testing of new functionalities.
• Support new project development and participate in implementation teams.

Skills

Epic Accreditation or Certification

Technical troubleshooting

Communication skills

Education

Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration

Tools

Epic software

Job description

Remote Work

This position can be remote. Review the approved remote states below.

• Arizona
• Florida
• Georgia
• Idaho
• Iowa
• South Dakota
• Texas
• South Carolina
• Wisconsin
• North Carolina
• Michigan

If your state is not listed, you must relocate to Montana or one of the approved states above to be eligible for this position.

Position Summary

The Application Analyst II is an advanced position that has progressed in proficiency and is able to independently manage day-to-day application operations for assigned departments, escalating highly complex issues as needed. Provides expertise in area of application responsibility working closely with subject matter experts as needed to resolve incidents, fulfill requests, and perform builds that support project requirements. Optimizes the application through development of new functionality, testing, and implementing scheduled vendor releases and system upgrades. Ensures application changes follows change management procedures and protocols, creates and maintains required documentation, and develops, plans, and executes testing for supported applications. Communicates all necessary application changes, enhancements, and procedures to all affected departments.

Minimum Qualifications

Required

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or related field; equivalent combination of education and work experience may be considered.
• Epic Accreditation or Certification, examples including but not limited to Epic Willow, Epic Beaker, Epic Ambulatory, Epic MyChart.
• Two (2) years of work experience managing the Epic module(s) applicable to certification(s).
• Current Bozeman Health IT Department employees with one (1) year of service and two (2) years of work experience using Epic may obtain new Epic certification in job-assigned Epic module within six (6) months of position start. Must remain working in job-assigned Epic module for one (1) year after earning new certification.

Preferred

• Four (4) years of work experience in a similar position in healthcare.

Essential Job Functions

In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.

• Primary resource dedicated to designing, building, testing, and activating the application database.
• Supports new project development including system analysis, planning and preparation.
• Participates on new implementation / installation project teams.
• Assists other Applications staff and vendors with technical and process issues.
• Troubleshoots, researches, and solves technically challenging problems involving integrated systems.
• Tests and verifies software releases, upgrades, and changes prior to the promotion of code to the production environment.
• Analyzes business processes to ensure proper system configuration.
• Documents and maintains all required system design and build documents.
• Supports end users within the facility and offsite locations.
• Contributes to preparation of testing scripts and perform unit, system, and integrated testing tasks.
• Logs, tracks, analyzes, and coordinates system changes including any software code implementations.
• Participates in all key stakeholder working session in order to problem solve and gather new initiative requirements, while fostering rapport and excellent communication.
• Establishes detailed knowledge and documentation of related end-user workflows.
• Less than 20% travel required to support new implementation, learning/training objectives and IT initiatives.

Knowledge, Skills and Abilities

• Demonstrates sound judgment, patience, and maintains a professional demeanor at all times
• Exercises tact, discretion, sensitivity, and maintains confidentiality
• Performs essential job functions successfully in a busy and stressful environment
• Learns current and new computer applications and office equipment utilized at Bozeman Health
• Strong interpersonal, verbal, and written communication skills
• Analyzes, organizes, and prioritizes work while meeting multiple deadlines

Schedule Requirements

• This role requires regular and sustained attendance.
• The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements

Lifting (Rarely – 30 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people. Sit (Continuously): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain. Stand (Occasionally): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain. Walk (Occasionally): Walking and moving around within the work area requires good balance and coordination. Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms. Twist/Bend/Stoop/Kneel (Occasionally): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints. Reach Above Shoulder Level (Occasionally): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability. Push/Pull (Occasionally): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward. Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling. Vision (Continuously): Close visual acuity to prepare and analyze data and to read computer screens, printed materials, and handwritten materials. Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow. Exposures (Rarely): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases due to contact with patients in areas that may have contagious illnesses. *Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).

*Current Bozeman Health employees hired prior to January 2025 will not be required to meet the updated job qualifications listed in this job description. These employees are considered grandfathered in and are expected to remain in compliance with the job qualifications they were hired under.

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.