Epic Application Analyst - ClinDoc/Stork

Saint Francis Health System; Oklahoma City (OK); On-site; USD 65,000 - 90,000; Full time

Job summary

Saint Francis Health System is seeking an Epic-certified Application Analyst to design, build, test, validate, and support Epic modules. The role involves maintaining in-depth knowledge of workflows and software functionality to optimize clinical systems and patient care.

You will participate in future state workflow reviews, collaborate with vendors and internal teams, and provide proactive solutions. Travel for Epic training and remote sites may be required.

Qualifications

• Epic certification in assigned module(s) and ongoing maintenance.
• Minimum of one year related experience, with Epic operational experience preferred.
• Ability to design, build, test, validate, and support assigned applications.
• Strong customer service and communication skills.

Responsibilities

• Primary responsibility for design, build, testing, validation and ongoing support of assigned applications.
• Collaborate on future state workflow review and development and build changes to support new workflows.
• Research issues and produce solution options with independent analysis and judgment.
• Provide tier-2 support of application incidents reported through the help desk.
• Implement changes using documented processes aligned with policies.
• Travel to Epic training and remote work sites as required.

Skills

Independent analysis

Customer service

Problem solving

Education

High school diploma or GED

Bachelor's degree

Tools

Epic

Job description

The ideal candidate will be an Epic-certified resource in the listed application, with strong experience supporting Community Connect customers preferred.

Job Summary: The Application Analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications.

Minimum Education: High school diploma or GED. Bachelor's degree strongly preferred.

Licensure, Registration and/or Certification: Obtain and maintain Epic certification in assigned application module(s).

Work Experience: One year of related experience. Current internal/external Epic operational experience strongly preferred.

Ability to complete Epic certification and maintain certification in assigned application module(s). Basic computer skills. Responsible for obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them. Participate in future state workflow review and development and complete the system build necessary to support these new workflows. Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions. Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters. Continually identify opportunities for functional improvement in applications. Provide tier-2 support of application incidents reported through the help desk. Implement changes using documented processes that are compliant with departmental policies and procedures. Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.

Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction.

Special Job Dimensions: Ability to travel as required for Epic training. Ability to travel to remote work sites as needed.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. Information Technology Inpatient Clinical Systems - Saint Francis Connect Location:

Virtual Office, Oklahoma 73105

EOE Protected Veterans/Disability