Epic Application Analyst 4 – Cupid/Lumens – REMOTE

Anna Jaques Hospital; Massachusetts; Hybrid; USD 120,000 - 148,000; Full time

Job summary

Beth Israel Lahey Health in Charlestown, MA is seeking an experienced EHR Application Analyst IV to design, configure, implement and support our organization’s EHR systems. The role is primarily remote with occasional on-site go-lives or meetings.

You will lead projects, mentor colleagues, coordinate with IT and business owners, and maintain comprehensive documentation, while ensuring timely delivery and system optimization.

Qualifications

• 5-8 years related work experience in EHR implementation and support.
• Bachelor’s degree preferred.
• Vendor certification for the supported applications/modules.
• Advanced Microsoft Office skills (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Defines, documents, builds and maintains EHR content.
• Creates functional specification documents for EHR content and validates with business owner.
• Leads projects independently following PM strategies and guidelines.
• Acts as a resource across IS teams and coordinates cross-team collaboration.
• Maintains certifications for the EHR applications and stays updated on new features.
• Coordinates meetings between IT, customers and vendors and documents outcomes.
• Prepares and maintains documentation including analysis, design, programming, and user guides.
• Provides on-call/after-hours support as required.
• Communicates with leadership at all levels including C-suite when needed.
• Mentors junior colleagues in application knowledge and project management.

Skills

Advanced Microsoft Office

Project management

Communication

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

EHR applications

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The EHR Application Analyst 4 performs a variety of duties related to the information technology applications. Responsibilities include assisting with design, development, system configuration, implementation, continuous improvement and support of information systems for the organization. The EHR Application Analyst IV must be comfortable working with multiple teams and key customers to ensure appropriate development and implementation of application functionality.

Based in Charlestown, MA the EHR Apps Analyst position is primarily remote with occasional on-site scheduling for go-live or other assignments or meetings.

Job Description

Essential Responsibilities

• Defines, documents, builds and maintains EHR application content.
• Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner.
• Ability to independently lead projects adhering to defined project management strategies and guidelines. Independently manages assigned projects and meets deadlines consistently.
• Is an application expert and serves as a resource for all team members as well as other application teams in identifying issues and resolution paths. Is able to effectively manage and navigate cross team collaboration across all IS teams when appropriate.
• Achieves and maintains required certifications (if applicable) of respective EHR application and stay current with new application functionality and enhancements.
• Acts as a liaison between IT, customers and/or vendors. Ability to coordinate and facilitate meetings including all relevant documentation with all operational areas using the software application.
• Prepares and maintains documentation, including analysis, design, programming, standard procedures and user guides.
• Performs all other duties as needed or directed to meet the needs of the department and/or customer. Provides on call / after hours support as required.
• Ability to communicate effectively with all levels of leadership across all entities up to and including C Level interactions.
• Mentors junior colleagues in the development of application knowledge and project management skills.

Required Qualifications

• High School diploma or GED required. Bachelor's degree preferred.
• 5-8 years related work experience required in Direct experience in Electronic Health Record implementation and support and demonstrated track record of success.
• In lieu of direct experience, min. 5+ years of operational experience utilizing the applicable Electronic Health Records applications.
• Vendor required certification in good standing (or proficiency if vendor accepts) for applications/modules employee is assigned to support. If not currently certified (or proficient), employee will have 6 months from their Date of Hire or Date of Transfer into a position that requires certification (proficiency) to obtain such certification.
• Ability to assess problems and projects in need of attention and work to complete/resolve independently with little supervision.
• Possesses advanced application knowledge and can effectively apply knowledge to unique scenarios and problems that arise.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Pay Range: $119,995.00 USD - $147,680.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled