Epic Analyst "CLINICAL" Emphasis (Telecommute within 100 miles)

Forrest General Hospital; Hattiesburg (MS); Hybrid; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their team in enhancing their EMR systems. This role involves obtaining certifications, supporting system updates, and collaborating with clinical staff to ensure a seamless workflow. You will engage in various tasks from data collection to user training, all while maintaining high standards of communication and documentation. If you are passionate about healthcare technology and eager to develop your skills in a supportive environment, this opportunity is perfect for you. Join a team that values your contributions and offers pathways for growth in the healthcare sector.

Qualifications

• Minimum of Associate Degree preferred or equivalent work experience required.
• One year of work experience in a healthcare setting preferred.

Responsibilities

• Participates in workflow analysis, data collection, and user training for EMR.
• Communicates effectively with clinical and nonclinical staff for updates.
• Documents work efforts and supports audit reviews.

Skills

Analytical Skills

Communication Skills

Leadership

Problem-Solving

Education

Associate Degree

Tools

EMR Systems

Epic Certification

Job description

Job Summary:

Attend class, complete required testing and projects to obtain and maintain EMR system certifications as required/assigned. The certification process will provide software programming and configuration skills necessary to complete job duties.

With guidance, participates in activities associated with the workflow analysis, data collection, database customization, reporting, system testing, and user training to maintain a quality EMR. Will aid in the responsibility for ongoing support of the EMR, including but not limited to new installs, software updates, software upgrades, approved projects and other assigned tasks via our helpdesk system during assigned shift or during on-call.

With guidance, communicates with clinical/nonclinical staff both written and orally to further understand needs and/or to relay status updates related to their request. Follows all policies and procedures while performing job duties. Communicates effectively with other build analysts, report analysts, quality assurance analysts, training analysts, team leads, coordinators, and managers to ensure that proper readiness and awareness of efforts exist to support assigned timelines at all stages.

As assigned and with some guidance, evaluates release notes, project scopes, and/or user-reported requests to develop a build strategy for implementing approved and prioritized assignments. Must be able to handle multiple assignments in various stages of completion.

Participates in meetings as requested involving build analysts, reporting analysts, quality assurance training analysts, team leads, coordinators, managers, and operational stakeholders to gather data for assignments. Documents all work efforts associated with every assignment in a timely manner and with great detail to support audit reviews.

At the direction of their team lead and/or management, works assignments as prioritized and completes work based on associated timelines, making their team lead and/or management aware of any known obstacles. Participates in the timely review and approval of change management requests for the EMR.

Performs other job duties as assigned.

If you live within a 100-mile radius of campus, you must be able to work from a home office setting as a telecommuter as defined by the telecommuter agreement unless the position is classified as an on-campus status in compliance with 000-Epic Staffing Model Policy. Experienced telecommuters in good standing have the opportunity to transition to a remote commuter if they relocate outside of a 100-mile radius of campus and meet the requirements of the remote commuter agreement.

Demonstrates knowledge and skills to appropriately communicate and interact with the staff, patients, families, and visitors of all age groups while being sensitive to their cultural and religious beliefs.

Performance Expectations:

• Achieve/maintain one or more Epic Certifications.
• Submit weekly work plans with daily updates on execution status to team leads/manager.
• Task/Ticket documentation effectively represents actions and passes audit review.
• Successfully implement new system functionality to end users.
• Successfully implement resolutions to end user reported issues.
• Successfully support remote end users and/or support end users remotely.
• Obtain Change Management approval for all build prior to build steps.
• Create Content Management tickets for all approved builds.
• Proactively troubleshoot system issues.

Qualifications:

Education/Skills:

Minimum of Associate Degree preferred or equivalent work experience required.

Work Experience:

One year of work experience in a healthcare setting with demonstrated leadership characteristics preferred. Some positions have an emphasis on experience in patient care, patient accounts, registration, scheduling, claims, and/or health information management. Must have a working knowledge of hospital operations and be able to use an analytical approach. Organization ability and strong communication skills are required.

Additional Certification/Licensure - Obtained based on required timeframe below:

• EPIC Certification

Within 90 Days of Employment - Required

Mental Demands:

Exceptional oral and written skills are required. The individual must have the ability to perform as a team member, cooperate with others, manage conflict, prioritize multiple tasks, exhibit leadership, and demonstrate self-motivation.