Epic Ambulatory Application Analyst

Altru Health; Grand Forks (ND); Hybrid; USD 74,000 - 111,000; Full time

Benefits offered by this job

Health plan

401(k) retirement plan

Dental plan

Vision plan

Life and disability insurance

Education assistance

Paid time off (PTO)

Job summary

Altru Health System in Grand Forks, ND is seeking an Application Analyst to design, build, integrate, and configure EMR/Financial applications per standards and patient safety. You will maintain certifications and develop knowledge of assigned applications while following department procedures.

The role involves moderate project scope, on-call rotation, and collaboration with clinical and IT teams in a hybrid onsite/remote environment.

Qualifications

• Epic certification within 6 months of start date.
• Minimum 1 year related experience.
• English language proficiency required for communication with patients and team.

Responsibilities

• Ensures enhancement requests are addressed in a timely fashion.
• Owns problem resolution and keeps customers informed.
• Coordinates and escalates with senior staff as needed.

Education

Associates - Related Field

Associates - Computer and Information Science OR Bachelors - Computer and Information Science

Tools

Epic Ambulatory Analyst

Epic Healthy Planet

HEDIS

Job description

Location:

Altru Health System PO Box 6002 Grand Forks, ND 58201

Pay Range:

$73,819.20 - $110,718.40

Summary:

The Application Analyst collaborates with users of our Electronic Medical Record and/or Financial Applications and is responsible for the design, build, integration and configuration based on professional standards, regulations and patient safety. In this role, the analyst will maintain and build on certifications needed for the position as appropriate. The analyst will spend time further time developing an understanding of the assigned application and processes and will follow departmental procedures. The analyst will work on projects of moderate scope and complexity, applying judgement within defined parameters.

Preferred Experience:

• Epic Ambulatory Analyst
• Epic Healthy Planet
• HEDIS

This is a hybrid role (onsite and remote), located in Grand Forks, North Dakota; subject to change based on organizational needs.

Essential Job Functions:

• Ensures that all enhancement requests are being appropriately and adequately addressed in a timely fashion.
• Takes responsibility for the problems reported and sees that a fix is provided to which the customer is kept informed and agrees.
• Coordinates and escalates with senior staff as appropriate to ensure that customer issues are resolved in a timely fashion.
• Continues further education of systems and applications by collaborating with operational owners as well as senior staff.
• Reviews and completes new build enhancements as appropriate, utilizing resources as needed.
• Provide technical support, diagnosis of application errors and troubleshooting with system issues.
• Participates in cross application testing with system changes, ensuring that the system changes are compatible with other applications workflow and processes.
• Serves as a resource person for daily operational issues within the electronic medical record.
• Implement applications, tools, and processes that assist operational owners with the management of data in patient care and the provision of health care.
• Participates in the on-call rotation. Ensures that after hours coverage of customer support is maintained per department policies and procedures. Responds to calls in a timely manner, takes responsibility for the problems reported and follows through to ensure a resolution is provided to the customer.
• Performs other duties as assigned or needed to meet the needs of the department/organization.

Certifications:

• Epic Certification | Epic | Within 6 Months of Start Date | Employee Provides HR a Copy

Education:

• Required: Associates - Related Field
• Preferred: Associates - Computer and Information Science- OR -Bachelors - Computer and Information Science

Work Experience:

• Required: A minimum of 1 year Related Experience

Language Requirements:

This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.

Physical Demands :

• Sit: Continuously (67-100%)
• Stand: Occasionally (5-33%)
• Walk: Occasionally (5-33%)
• Stoop/Bend: Occasionally (5-33%)
• Reach: Frequently (34-66%)
• Crawl: Not Applicable
• Squat/Crouch/Kneel: Occasionally (5-33%)
• Twist: Occasionally (5-33%)
• Handle/Finger/Feel: Continuously (67-100%)
• See: Continuously (67-100%)
• Hear: Continuously (67-100%)

Weight Demands:

• Lift -Floor to Waist Level: Sedentary (< 10 pounds)
• Carry: Sedentary (< 10 pounds)
• Push/Pull: Sedentary (< 10 pounds)
• Slide/Transfer: Not Applicable

Working Conditions:

• Indoor: Continuously (67-100%)
• Outdoor: Not Applicable
• Extreme Temperature: Not Applicable

Driving Requirement Definitions:

• Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
• Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
• Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
• Infrequent Drivers: Persons who are generally not expected to drive.

Driving Requirement for this position:

Infrequent Driver

Reference ID:

R8279

Making a real difference. For one another.To take the best care of our patients and community - including friends, family, and neighbors - we need people who are committed to growth, excellence, and one another. At Altru, you'll find a culture where support and teamwork are at the heart of what we do. You'll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.Join our team and be a part of a small community with a big heart.Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)