Epic AI Enablement Specialist

WVU Medicine; Morgantown, Northern (WV, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

SYSTEM West Virginia University Health System is seeking an Epic AI Enablement Specialist to coordinate deployment of Epic AI capabilities across clinical and operational areas. You will partner with Epic teams, informatics, and leadership to gather requirements and design workflows that maximize value.

The role emphasizes governance, adoption monitoring, and readiness activities, with a focus on measurable improvements in efficiency and patient care.

Qualifications

• High school diploma plus 5 years in healthcare IT, Epic apps, informatics, operations, or related IT experience.
• Bachelor's degree in a relevant field plus 3 years in healthcare IT, Epic apps, informatics, operations, or related IT experience.
• Internal employees must meet mandatory competencies in current role for IT promotion.

Responsibilities

• Coordinate implementation and deployment activities for Epic AI products across multiple areas.
• Partner with Epic teams, informatics, leaders, product managers, and technical teams for delivery of Epic AI solutions.
• Assist with intake, discovery, workflow assessment, and requirements gathering for Epic AI initiatives.
• Evaluate workflows and identify opportunities where Epic AI can improve efficiency or user experience.
• Coordinate testing, validation, pilot activities, and deployment readiness for Epic AI products.
• Develop implementation and communication plans, plus operational support resources.
• Facilitate stakeholder meetings and cross-functional implementation activities.
• Monitor adoption and user feedback following implementation.
• Ensure products comply with governance, monitoring, and review requirements throughout lifecycle.
• Maintain awareness of Epic AI roadmap and communicate opportunities to stakeholders.
• Serve as SME for Epic AI capabilities and implementation approaches.

Skills

Epic architecture

AI, ML, Generative AI

Workflow design

Cross-functional coordination

Requirements gathering

Facilitation & communication

Governance & compliance

Project coordination

Education

High school diploma with 5+ years IT/healthcare experience

Bachelor's degree in Healthcare Admin/IS/CS/Bioinformatics/related field with 3 years IT experience

Tools

Epic applications

Job description

## Epic AI Enablement SpecialistApplylocations: Information Technology Centertime type: Full timeposted on: Posted Todayjob requisition id: JR26-38898## Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.The Epic AI Enablement Specialist maintains broad knowledge of Epic applications, workflows, and AI capabilities while coordinating cross-functional activities required to deploy and support Epic AI initiatives. The position assists with requirements gathering, workflow design, training documentation, adoption monitoring, governance preparation, and operational readiness activities to ensure Epic AI solutions deliver measurable value and align with organizational objectives.**MINIMUM QUALIFICATIONS****:****EDUCATION, CERTIFICATION, AND/OR LICENSURE:**1. High school diploma AND five (5) years of professional experience in healthcare information technology, Epic applications, clinical informatics, healthcare operations, product implementation, project coordination, or relatable IT experienceOR2. Bachelor's degree in Healthcare Administration, Information Systems, Computer Science, Clinical Informatics, Nursing Informatics, Business Administration, or related field AND three (3) years of experience in healthcare information technology, Epic applications, clinical informatics, healthcare operations, product implementation, project coordination, or relatable IT experience.3. Internal employees must meet all mandatory competencies in current position to qualify for promotion within IT.**To be completed as established by department: (Administered at Department level)**This position may require additional certification in support of the responsibilities of the position, which will be provided by WVUHS Information Technology.**PREFERRED QUALIFICATIONS****:****EDUCATION, CERTIFICATION, AND/OR LICENSURE:**1. Current Epic certification(s) in one or more Epic applications.**EXPERIENCE:**1. Experience coordinating or supporting healthcare technology or Epic implementations involving multiple stakeholders and departments.2. Experience coordinating healthcare technology implementations involving multiple stakeholders and departments.3. Experience gathering business, operational, or clinical requirements and translating them into implementation plans.4. Experience supporting adoption, training, change-management, or operational readiness activities.5. Experience participating in governance, compliance, privacy, security, or risk management processes.6. Experience supporting software development lifecycle, implementation lifecycle, or technology deployment processes.**CORE DUTIES AND RESPONSIBILITIES**: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.1. Coordinate implementation and deployment activities for Epic AI products and capabilities across multiple operational and clinical areas.2. Partner with Epic application teams, Informatics, operational leaders, product managers, and technical teams to ensure successful delivery of Epic AI solutions.3. Assist with intake, discovery, workflow assessment, and requirements gathering activities for Epic AI initiatives.4. Evaluate existing workflows and identify opportunities where Epic AI capabilities may improve efficiency, quality, or user experience.5. Coordinate testing, validation, pilot activities and deployment readiness efforts for Epic AI products.6. Develop implementation plans, communication plans, and operational support resources.7. Facilitate stakeholder meetings, project workgroups, and cross-functional implementation activities.8. Monitor adoption, utilization, workflow impact, and user feedback following implementation.9. Ensure assigned products maintain compliance with established governance, monitoring, and review requirements throughout their lifecycle.10. Maintain awareness of Epic AI roadmap capabilities and communicate opportunities to organizational stakeholders.11. Serve as a subject matter resource regarding Epic AI capabilities, implementation approaches, and operational best practices.**PHYSICAL REQUIREMENTS**: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.1. Primarily sedentary office or remote work environment.2. Prolonged periods working at a computer workstation.**WORKING ENVIRONMENT**: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.1. Normal office environment or remote work setting.**SKILLS AND ABILITIES****:**1. Strong understanding of Epic architecture, workflows, applications, and implementation methodologies.2. Working knowledge of artificial intelligence, machine learning, generative AI, automation, and responsible AI concepts.3. Understanding of healthcare software lifecycle management, implementation methodologies, and operational readiness practices.4. Ability to coordinate cross-functional teams and drive implementation activities across multiple departments.5. Ability to translate clinical, operational, technical, and business requirements into actionable implementation plans.6. Strong facilitation, communication, stakeholder engagement, and relationship management skills.7. Understanding of healthcare privacy, security, compliance, governance, and risk management principles.8. Ability to manage multiple concurrent initiatives in a complex healthcare environment.**Additional Job Description:****Scheduled Weekly Hours:**40**Shift:****Exempt/Non-Exempt:**United States of America (Exempt)**Company:**SYSTEM West Virginia University Health System**Cost Center:**576 SYSTEM IT Artificial Intel Analytics**Address:**315 Point Marion RoadMorgantownWest Virginia