EP Team Lead: Operations & Process Excellence

Johnson & Johnson; Raynham (MA); On-site; USD 120,000 - 150,000; Full time

Job summary

Johnson & Johnson's DePuy Synthes unit in Raynham, Massachusetts is recruiting an EP Team Lead who provides hands-on leadership for the EP team delivering enterprise services. The role focuses on day-to-day execution, workload coordination, and high-quality, timely delivery.

You will lead a matrixed team in a regulated environment, guide onboarding and development, monitor performance, and drive continuous improvement while collaborating with cross-functional partners.

Qualifications

• Typically requires 6-8 years of relevant professional experience with people leadership.
• Experience leading teams in a matrixed or regulated environment.
• Strong operational planning and resource management capabilities.
• Ability to collaborate cross-functionally and influence stakeholders.
• Solid understanding of compliance, quality systems, and process discipline.
• Excellent communication, coaching, and performance management skills.

Responsibilities

• Lead and coordinate daily activities of the EP team to ensure work is completed accurately, efficiently, and on time.
• Serve as the primary point of contact for team-level operational issues, escalations, and questions.
• Monitor workload, performance, and service levels, adjusting priorities as needed.
• Ensure adherence to SOPs, policies, and quality requirements.
• Support onboarding, training, and ongoing development of team members.
• Identify process gaps or inefficiencies and support continuous improvement initiatives.
• Collaborate with cross-functional partners and management to align on priorities and deliverables.
• Prepare or contribute to reports, metrics, and updates related to team performance.

Skills

People leadership

Matrixed environment

Operational planning

Cross-functional collaboration

Quality systems

Communication coaching

Education

Bachelor's degree in Business / Operations / Finance / Life Sciences

Advanced degree or relevant professional training

Tools

ERP systems

Quality management systems

Job description

Johnson & Johnson's DePuy Synthes unit in Raynham, Massachusetts is recruiting an EP Team Lead who provides hands-on leadership for the EP team delivering enterprise services. The role focuses on day-to-day execution, workload coordination, and high-quality, timely delivery.

You will lead a matrixed team in a regulated environment, guide onboarding and development, monitor performance, and drive continuous improvement while collaborating with cross-functional partners.