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Job Summary
The
Job Summary
The 1st Shift full-time Lead - Will Call in our Waxahachie, TX facility isn’t just a job – it’s a starting point to an awesome career with a great company. We hire motivated individuals who want to grow with us. We will equip you with the knowledge and skills you need to succeed. We have an incredible track record of promoting from within at our facility.Opportunities to advance into higher roles of responsibility and pay are everywhere. You can be our next success story!
This role is perfect for an individual who approaches their work professionally, loves to be a part of a team, and wants to help us get better every day. If that sounds like you, come join this industry leader!
Here’s What You’ll Get To Do
- The Will Call Lead Representative works directly with customers.
- This person is responsible for the safety of Will Call employees as well as customer safety while on the plant floor, providing training to Will Call employees, product, service information and processing orders.
- Serves as an ambassador between the customer and the company.
- Listen attentively to customer needs and concerns; demonstrate empathy.
- Maintain broad knowledge of clients, products, and services.
- Document customer interactions and transactions.
Here’s What We’re Looking For
- Willingness to train Will Call employees on the proper way to provide great customer service.
- The safety of the Will Call team as well as our customers must be a priority.
- Reliable Employee w/ Good Attendance
- Previous customer service experience preferred, but not required.
- Ability to work in a fast-paced, team environment, stay current with all inquiries and task.
- Strong, friendly personality and able to communicate with customers in an effective manner. Must be able to read, understand, and communicate paperwork and labels.
- Basic computer skills a plus.
- Ability to work independently.
- Ability to read and interpret basic mathematical measurements and effectively use a tape measure.
- Ability to drive Power Industrial Equipment.
- Perform work as assigned by supervisor.
- Read, understand, and communicate paperwork and labels.
- Attach appropriate labels to material while correctly counting and identifying materials.
- Ability to read and interpret basic mathematical measurements and effectively use a tape measure.
- Maintain a safe, clean, and organized work area.
Physical Requirements
Activity
Occasional
(0-32x/shift)
Frequent
(33-200x/shift)
Constant
(201+x/shift)
Bend/Twist
x
Carrying
x
Kneel/Crawl
x
Ladder/Scaffold Climbing
x
Reaching
x
Repetitive Use
Wrist/Hand/Fingers
x
Shoulder/Elbow
x
Hip/Knee/Ankles
x
Standing
x
Sitting
N/A
N/A
N/A
Stoop/Squat
x
Stair Climbing
x
Typing/Keyboarding
x
Walking
x
Other (Explain)
**reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job**
Work Today, Get Paid Tomorrow!
Oldcastle BuildingEnvelope has partnered with DailyPay to offer you the ability to access your earnings before your next paycheck based on current hours worked.Certain terms and conditions apply.
What OBEOffers You
- Competitive pay
- Paid time off
- 10 Holidays (inclusive of 2 floating holidays)
- Market competitive 401(k) match
- Industry-leading medical, dental, and vision benefits
- Short-term and long-term disability coverage
- Life Insurance
About OBE
At OBE, we believe the work of our employees truly matters. From apartments in New York to office buildings in Toronto, stadiums in Dallas, and universities in Atlanta, our teams contribute to the projects that shape the world where we live, work, heal, and play.
OBE delivers products to a broad customer base of architects, glaziers, contractors, and developers serving diversified residential and commercial construction end-markets. With over 6,700 employees, we operate 82 manufacturing and distribution facilities in five countries.
If you want to help us build something great- we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager for consideration. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
OBE is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on thislink.
Oldcastle BuildingEnvelope is an E-Verify Employer.
#OBE
Seniority level
Seniority level
Entry level
Employment type
Job function
Job function
Management and ManufacturingIndustries
Wholesale Building Materials
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