EOPS+ Program Specialist

Allan Hancock College; Santa Maria (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

Allan Hancock College in Santa Maria, CA seeks an experienced EOPS coordinator to oversee EOPS+ programs and provide guidance to students. The role involves processing eligibility, coordinating orientation, assisting with admissions and financial aid, and maintaining essential records.

The position requires strong communication skills, knowledge of Title 5 regulations, and the ability to develop outreach activities and train student workers.

Qualifications

• Bachelor's degree in sociology, psychology, education, or related field, or any equivalent combination of education, training and experience.

Responsibilities

• Process student documents related to caseload, interpret, analyze, and determine eligibility for EOPS+.
• Prepare and present orientation materials regarding program requirements and college life; assist with admission, registration, financial aid forms, and referrals to other college services.
• Interpret and implement federal, state, and local guidelines related to EOPS+ programs and apply procedures to monitor progress and eligibility.
• Assist with budget development and monitoring of EOPS+ program expenditures and distribute resources to students.
• Liaise with on- and off-campus resources and agencies to coordinate services and ensure eligibility, including verifications.
• Assist with overseeing and training student workers.
• Develop and deliver outreach presentations to district high schools and community programs for potential EOPS+ students.
• Develop and prepare correspondence, flyers, brochures, handbooks, reports, and notices as necessary.
• Maintain participant files and prepare/update reports as requested.
• Coordinate outreach on campus and in local communities to raise awareness of EOPS+ and collaborate with other student services programs.
• Develop and conduct workshops and events for new and current EOPS+ students.
• Participate in inter-agency meetings and conferences to stay current with regulations.

Skills

Customer service

Oral communication

Written communication

Organization

Budget management

Education

Bachelor’s degree in sociology/psychology/education

Job description

Position Summary

DEFINITION

Under supervision of the assigned Extended Opportunities Programs and Services (EOPS) administrator, the incumbent will plan, organize, coordinate, facilitate, and oversee a wide range of activities in support of the Extended Opportunities Programs and Services (EOPS+) programs; This position provides over and above and in addition to services and guidance to students while valuing and promoting the mission and vision of the college.

CLASS CHARACTERISTICS

Under minimal supervision, the incumbent in this position must have a good working knowledge of the college's EOPS+ programs which include parenting students (Cooperative Agencies Resources for Education (CARE) and California Work Opportunity and Responsibility to Kids (CalWORKs), foster care impacted students (NextUp and Guardian Scholars), and EOPS. The incumbent in this position will assist the supervisor in routine program administration as well as handling related clerical duties. EOPS is a state-funded support program designed to provide academic support, financial assistance and encouragement for eligible, financially disadvantaged, and academically underprepared students. The goal of the program is to help eligible students meet their educational objectives, whether they seek occupational certificates, associate degrees, or transfer to four-year institutions. The incumbent has a high frequency of contact with students, college staff, administration, and the general public, requiring tact and excellent oral and written communication skills.

Essential Functions and Qualifications

• Processes student documents related to case load, interprets, analyzes, and determines eligibility, and manages an assigned case load of EOPS+ programs participants.
• Prepares and presents orientation materials regarding program requirements and college life on a one-on-one and group setting; assists with admission requirements, registration; assists with financial aid forms; and makes referrals to other college service areas.
• Interprets and implements federal state, and local guidelines related to EOPS+ programs regulations, and in applying program procedures, to assist in monitoring satisfactory academic progress, responsible contacts, management of caseload, and on maintaining program eligibility.
• Assists with budget development and monitoring of EOPS+ programs expenditures and distributes financial resources to students.
• Liaison to on and off campus resource and state/federal agencies to coordinate and deliver services and provisions, and ensure program and participant eligibility, including but not limited to wardship letters and cash aid verifications.
• Assist with overseeing and training student workers.
• Develops and implements outreach presentations to district high schools and community programs for potential EOPS+ students.
• Assists in developing and preparing correspondence, flyers, brochures, handbooks, reports, word documents, award notifications and notices as necessary.
• Identifies, develops, and maintains individual files and records of participants.
• Prepares, generates, and reviews reports for accuracy as requested.
• Assist in development and facilitation of outreach on campus, and within the local communities to increase awareness of the EOPS+ programs and services; coordinates and collaborates with other student services programs to broaden outreach possibilities.
• Develops and conducts workshops, events and activities for new, potential, and current EOPS+ students.
• Participates in inter-agency meetings and workshops as required; attends and participates in EOPS+ programs conferences to stay current with state regulations governing these programs.
• Explain written procedures regarding EOPS+ programs; advise students on program issues, retention, completion, and assist in report preparation.
• Assist students to complete their financial aid application and follow up with the Financial Aid Department,
• Conduct one-on-one meetings with students to discuss and assist with compliance and program requirements; makes referrals to other programs and resources on campus.
• Participate in related meetings, workshops, and events as assigned.
• Performs other related duties as assigned.

Knowledge of:

• Community resources and services;
• Processes, procedures, and requirements of the EOPS+ programs;
• Principles of good customer service;
• Correct English usage, spelling, grammar, and punctuation;
• Organizational skills and office techniques;
• Budget procedures;
• Filing systems and word processing;
• Written communications;

Demonstrated ability to:

• Understand, learn, interpret, and apply Title 5 regulations, policies, guidelines and procedures;
• Plan, organize, and conduct group functions and meetings;
• Investigate and research problems, devise solutions, and present recommendations;
• Plan and organize work and establish priorities.
• Work independently, with the ability to prioritize to meet frequent and changing deadlines.
• Compile and maintain accurate and complete records;
• Understand and carry out oral and written directions;
• Prepare and present oral and written reports in a clear and concise manner.
• Analyze student financial aid needs.

Working Conditions:

• Duties are primarily performed in an office environment, at a desk or at a computer.
• The incumbent will experience interruptions while performing normal duties during the regular workday.
• The incumbent will have contact, in person, via email, video conferencing, or on the telephone, with executive management, supervisory, academic and classified staff and the general public.
• May travel to differing locations for trainings and workshops for students.

Physical Demands:

• Typically may sit for extended periods of time.
• Operates a computer.
• Communicates over the telephone, by email, and in person.
• Regularly lifts, carries and/or moves objects weighing up to 10 pounds.

Special Qualification:

Evidence of a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.

Minimum Qualifications

Education and Experience:

Bachelor's degree in sociology, psychology, education, or related field, OR any equivalent combination of education, training and experience.

Additional Information

The desired start date is December 2026. This is a full-time, 37-hour, classified, 12-month position.

Work Schedule: Monday - Tuesday, 9:30 a.m. - 6:00 p.m., Wednesday - Thursday, 8:00 a.m. - 4:30 p.m., and Friday, 8:00 a.m. - 4:00 p.m.

Allan Hancock College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Allan Hancock College will not sponsor any visa applications.