EOC Engineer Subject Matter Expert | Req#3807

ActioNet, Inc.; Maryland; Remote; USD 80,000 - 110,000; Full time

Job summary

Join a forward-thinking company as an EOC Engineer Subject Matter Expert, where your expertise in system configuration and management will be pivotal. This remote role offers the opportunity to supervise system operations, optimize performance, and provide expert guidance to stakeholders. With a strong commitment to employee growth and community service, the organization fosters a culture of excellence and innovation. As part of a recognized top workplace, you will have access to comprehensive benefits and a supportive environment that encourages professional development. Ready to make a difference in the tech landscape?

Benefits

Medical Insurance

Vision Insurance

Life and AD&D Insurance

401(k) Savings Plan

Education and Professional Training

Flexible Spending Accounts (FSA)

Employee Referral and Merit Recognition Programs

Employee Assistance and Identity Theft Protection

Paid Holidays: 11 per year

Paid Time Off (PTO)

Qualifications

• 5+ years of experience in system configuration and management.
• Expertise in information systems and networking.

Responsibilities

• Supervise daily activities of system operations and configuration.
• Provide expert-level support and guidance in technical areas.

Skills

System Configuration Management

Technical Problem Solving

Information Systems Architecture

Networking and Telecommunications

Software Development Methodologies

Capacity Planning

Oral and Written Communication

Education

Bachelor's Degree in Computer Science or related field

Job description

ActioNet has an opportunity for a EOC Engineer Subject Matter Expert (SME). This role is remote and based in Suitland, MD.

Job Description:

• Supervise and manage the daily activities of configuration and operation of systems (mainframe, mini, or client/server based).
• Plan and monitor system optimization and resource utilization.
• Perform system capacity analysis and planning.
• Plan and monitor assistance to users in accessing and using business systems.
• Analyze user needs to determine functional requirements and define problems.
• Develop plans and requirements for moderately complex to complex systems related to:
  • Information systems architecture
  • Networking and telecommunications
  • Automation and communication protocols
  • Risk management and electronic analysis
  • Software lifecycle management
  • Software development methodologies
  • Modeling and simulation

Responsibilities:

• Perform functional allocation to identify required tasks and their interrelationships.
• Identify resources required for each task.
• Provide expert-level support and guidance in complex technical areas.
• Work closely with internal and external stakeholders to resolve technical issues.
• Ensure system performance and reliability.
• Develop and implement strategies for improving system efficiency and effectiveness.

Requirements:

• Experience: 5 years of experience supervising and managing the configuration and operation of systems (mainframe, mini, or client/server based).
• Responsibilities include:
  • Planning and monitoring the optimization of system operation and resource utilization.
  • Performing system capacity analysis and planning.
  • Planning and monitoring assistance to users in accessing and using business systems.
• Recognized as an expert in the professional community and qualified by the government for an actual task order.
• Strong knowledge of information systems architecture, networking, telecommunications, and software development.
• Exceptional oral and written communication skills.
• Proven ability to analyze and solve complex technical issues.

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services.

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

• Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
• Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
• Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.

ActioNet is proud to be named a Top Workplace for the twelfth year in a row (2014 - 2025). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

What's in It For You?

As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal-opportunity employer and values inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:

• Medical Insurance
• Vision Insurance
• Life and AD&D Insurance
• 401(k) Savings Plan
• Education and Professional Training
• Flexible Spending Accounts (FSA)
• Employee Referral and Merit Recognition Programs
• Employee Assistance and Identity Theft Protection
• Paid Holidays: 11 per year
• Paid Time Off (PTO)
• Disability Insurance

********Direct Applicants only. No Agencies, No third-party recruiters, please********

ActioNet Core Value #1 - Instill Integrity In Everything We Do