Environmental Services Supervisor - Bellagio

MGM Resorts; South Carolina; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health & Income Protection benefits

Professional development programs

Free meals in employee dining room

Free parking on/off-shift

Job summary

Bellagio seeks an Environmental Services Supervisor to lead a team in delivering clean, welcoming environments for guests.

You will supervise EVS staff, manage schedules, training, and coaching, and ensure strict adherence to service standards across casino and public areas. This role requires at least two years in EVS/PAD, a HS diploma, and strong guest service skills; Forbes/AAA experience preferred.

Qualifications

• Must be 21 years of age or older.
• High School Diploma or GED.
• Two years of EVS/PAD experience, preferably in Forbes Travel Guide 5 Star or AAA 5 Diamond Resort.

Responsibilities

• Supervise a team of Environmental Services (EVS) employees, including scheduling, training, coaching, counseling, and disciplinary responsibilities
• Provide direction and support to ensure the highest cleanliness standards are maintained throughout the casino, public areas, offices, and other assigned areas
• Manage employee questions and guest concerns, ensuring all department procedures, policies, and service standards are followed during the shift
• Conduct daily inspections, pre-shift briefings, and team updates; provide training, coaching, and facilitate required compliance training as needed
• Prepare end-of-shift reports and coordinate with Facilities to address property maintenance issues

Skills

Leadership

Customer service

Team coordination

Communication

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

As an Environmental Services Supervisor at Bellagio, you will play a key role in creating an exceptional guest experience from the moment our guests arrive. Through your leadership, attention to detail, and commitment to service excellence, you will inspire your team to deliver clean, welcoming, and memorable environments. By understanding and anticipating guest needs, you will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us!

THE DAY-TO-DAY

• Supervise a team of Environmental Services (EVS) employees, including scheduling, training, coaching, counseling, and disciplinary responsibilities
• Provide direction and support to ensure the highest cleanliness standards are maintained throughout the casino, public areas, offices, and other assigned areas
• Manage employee questions and guest concerns, ensuring all department procedures, policies, and service standards are followed during the shift
• Conduct daily inspections, pre-shift briefings, and team updates; provide training, coaching, and facilitate required compliance training as needed
• Prepare end-of-shift reports and coordinate with Facilities to address property maintenance issues

THE IDEAL CANDIDATE

• Must be 21 years of age or older
• High School Diploma or GED
• Two (2) years of prior relevant experience, preferably in EVS/PAD within a similar Forbes Travel Guide 5 Star or AAA 5 Diamond Resort preferred
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders

THE PERKS & BENEFITS

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our Bellagio employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14532

Are you ready to JOIN THE SHOW ?