Environmental Services Operations Manager (2nd Shift)

Crothall Healthcare; Pittsburgh (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Job summary

Crothall Healthcare is seeking an Operations Manager to oversee support services and coordinate frontline staff. The role acts as a liaison between administration and unit departments, ensuring high-quality service delivery across the facility.

Responsibility includes planning staffing, supervising housekeeping staff, and driving continuous improvement while maintaining organization in a dynamic hospital environment. Bachelor’s degree preferred and excellent MS Office skills required.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Bachelor’s degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Education

Bachelor’s degree preferred

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Crothall Healthcare is seeking an Operations Manager to oversee support services and coordinate frontline staff. The role acts as a liaison between administration and unit departments, ensuring high-quality service delivery across the facility.

Responsibility includes planning staffing, supervising housekeeping staff, and driving continuous improvement while maintaining organization in a dynamic hospital environment. Bachelor’s degree preferred and excellent MS Office skills required.