ENVIRONMENTAL SERVICES MANAGER

Beebe Healthcare; Lewes (DE); On-site; USD 61,000 - 95,000; Full time

Job summary

Beebe Healthcare seeks an Environmental Services Manager to lead the EVS and laundry operations, ensuring a clean, safe environment for patients and staff. You will manage budgets, mentor staff, and drive continuous improvement in service quality.

The role emphasizes compliance with health regulations, safety culture, and collaboration with the EVS director to measure performance via dashboards. On-site leadership and strong communication are essential for success at Beebe's coastal Lewes campus.

Qualifications

• Minimum five years relevant experience in environmental services or healthcare facility operations.
• Excellent communication skills and ability to relate to diverse teams.
• Preferred CHESP certification and applicable trainer designations.
• Complete AHE Foundations for Success within 6 months and AHE Essentials within 12 months.

Responsibilities

• Assist in management of departmental budgets and resources.
• Ensure compliance with federal/state regulations for waste and safety.
• Lead quality improvement initiatives and staff training.
• Collaborate with EVS director to establish dashboards and metrics.
• Supervise scheduling, vendors, and on-call emergency services as needed.

Skills

Communication

Customer service

Leadership

Crisis management

Education

CHESP certification

T-CHEST or T-CSCT training

AHE Foundations for Success in Environmental Services Management

AHE Essentials of Infection Prevention and Environmental Hygiene

Tools

Microsoft Office

Job description

Why Beebe?

Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

Overview

• The environmental services manager will provide leadership, direction and management oversight for continuous improvement of the standard EVS operating model within the facility.
• Provides staff leadership, making sound business decisions in support of the hospital's mission and vision.
• Demonstrates leadership in providing an optimal environment for patient care, safety, service, and value.
• Manages the day-to-day operations of the department; ensures a consistently high level of cleanliness and aesthetics to patients, visitors and staff.
• Responsible for planning, organizing, and implementing specific services.
• Responsible for fiscal management, performance improvement activities, and compliance with all relevant policies/procedures and regulations.
• Manages all aspects of personnel processes.
• Communicates information effectively.
• Ability to make timely decisions and manage change process.
• Must interface with all departments as part of the management team.
• Specific: Responsible for oversight of environmental services and laundry - in the areas of team member job performance, scheduling, training, quality assurance and inventory control. Operates all environmental services equipment, ability to fill in all positions if needed.
• All members of the Leadership Team who need to use a phone for business purposes must use a personal cell phone.

Responsibilities

• Assists in the management of departmental budgets (e.g., capital, projects, supplies, operations).
• Ensures regulated medical waste is handled, packaged, stored and disposed of in accordance with federal and state regulations, and appropriate documentation is maintained.
• Manages the necessary and required resources for the environmental services department and provides recommendations for staffing levels, products and equipment. Completes all Human Resources responsibilities for interviewing, hiring, managing, staff development, corrective actions and / or staff engagement needs.
• Manages all quality improvement initiatives regarding training, auditing, inspecting, rounding, and making recommendations as needed.
• Collaborates with the EVS director to establish dashboard metrics to track operations and improvement initiatives
• Promotes a culture of safety, hand hygiene, patient experience, as well as employee engagement and retention
• Coordinates scheduling and oversees subcontractors and vendors
• Supervises and/or performs on‑call emergency services when needed
• Compose general and technical reports
• Establishes self as the Subject Matter Expert (SME) within environmental services, regulatory compliance, and training.
• Effectively employs computer programs and mobile devices evidenced by proper log‑ins, using applicable hardware or software, attaching files, composing appropriate email messages and appropriately using internet browsers or sites
• Takes a customer centered approach when addressing the needs of and interacting with patients, visitors, guests, team members and other health care workers

Qualifications

• Will consider candidate with five years relevant experience.
• Excellent communication skills and ability to relate well with people of diverse backgrounds, training and experience.
• Preferred – Certified Healthcare Environmental Services Professional (CHESP) certification
• Preferred – Designated trainer status for Certified Health Care Environmental Services Technician (T‑CHEST) or Certified Surgical Cleaning Technician (T‑CSCT) a plus
• Required: Completion of AHE Foundations for Success in Environmental Services Management within the first 6 months of employment
• Required – Completion of AHE Essentials of Infection Prevention and Environmental Hygiene within the first year of employment.

Competencies Skills

Essential:* Clear Communication Skills Both Written and Verbal* Knowledge Of Basic Computer Programs * Able To Keep Confidential Information Regarding Patients, Team Members* Able To Withstand Crisis Situations* Has Skills to Provides Customer Service to Patients, Team Members and Visitors

Credentials

Education

Essential:

• High school graduate or equivalent

Entry

USD $61,172.80/Yr.

Max

USD $94,827.20/Yr.