Environmental Services Lead

600 Advocate Health, Inc.; United States; On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Educational assistance

Job summary

Advocate Health is seeking an Environmental Services Lead to oversee day-to-day EVS operations. You will lead staff, plan assignments with supervisors, and ensure tasks are completed per EVS procedures.

The role includes scheduling support, coaching, and coordinating projects and room inspections to maintain cleanliness and safety across facilities. Applicants should have a High School diploma and 3 years of housekeeping experience, with leadership preferred.

Qualifications

• High school diploma or equivalent.
• 3 years experience with at least one in Housekeeping.
• Leadership experience preferred.

Responsibilities

• Lead co-workers in the day-to-day operations of the Environmental Services department.
• Confer and plan with supervisory staff on assignments and activities.
• Verify completion of duties per EVS procedures and adjust daily staffing as needed.
• Coordinate projects, room inspections and equipment for the EVS team.
• Assist with training, onboarding and department orientation.

Skills

Leadership experience

Communication skills

Organizational skills

Customer service

Education

High School diploma

Leadership experience preferred

Job description

Department: Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Full-Time Pay Range: $20.80 - $31.20

Major Responsibilities

• Lead co-workers in the day-to- day operations of the Environmental Services department (EVS) program.
• 1)Confers, plans ahead with supervisory staff, on job assignments, projects and activities.
• 2)Verifies completion of all assigned duties/tasks by Environmental Services staff according to EVS procedures.
• 3)Responsibility for assisting in scheduling of the Environmental Services staff.
• 4)Adjusts the daily schedule to ensure proper staffing in all areas.
• Functions as Environmental Services Tech, knowing all positions/responsibilities within department.
• When in a lead role:
• 1)Role in Hazardous Materials, spills and disaster plans
• 2)Assists in competencies
• 3)Monitor Bed Tracking
• 4)Monitors lunch and breaks
• 5)Liaison between EVS and customers/staff as needed
• 6)Coordinate projects/set ups
• 7)Assist with room inspection high touch, etc.
• 8)Issues key, pagers, equipment, etc
• 9)Makes suggestions for work improvement Supply and equipment use and maintenance.
• 1)Assists in training and introducing new equipment and cleaning methods by demonstrating techniques and procedures
• 2)Inspects equipment and supplies for cleanliness and possible damage, to ensure that it is in working for the next shift use and maintenance of all equipment.
• Communicate to leadership associate performance, conduct, issues, etc.
• Customer Satisfaction - Demonstrates a commitment to satisfying customer needs and exceeding customer expectations.
• Continues to improve patient and customer satisfaction scores.
• 6)Maintains courteous and pleasant attitude to patients, families and other contacts.
• 8)Utilizes appropriate chain of command in resolving complaints, grievances
• 7)Maintains confidential patient and departmental information.
• 5)Presents department in a positive manner to all contacts.
• 1)Utilizes AIDET with both Internal Customers and External Customers .
• 2)Demonstrates ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates.
• 3)Demonstrates a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situations.
• 4)Displays patient and tact when dealing with other hospital personnel.
• Trains associates and assists in Department Orientation Process.
• 1)Maintains licenses and certifictes as appropriate
• 2)Fullfills operating unit, competencies, and required training.

Education/Experience Required

• *High School diploma or equivalent
• *leadership experience preferred.
• *3 years experience with at least one in Housekeeping

Knowledge, Skills & Abilities Required

• *Good communication skills
• *Good organizational skills
• *Excellent customer service skills
• *Must be able to communicate instructions N/A

Physical Requirements and Working Conditions

• Team player
• Able to work with all levels of personnel
• Demonstrates flexibility
• Project a positive attitude
• Willing to learn, cooperate
• Self motivated
• Demonstrates initiative
• Good communication skills.
• Written and verbal Thinking consistent with Advocate Mission, Values, Philosophies and quality concepts
• EVS product and equipment knowledge
• Potential exposure to hazardous materials
• Job responsibility involve walking, standing, bending, climbing and lifting throughout the work day.
• Ability to perform medium lifting: up to 35 pounds occasionally and/or 10 to 15 pounds frequently and/or up to 10 pounds constantly.

Our Commitment to You

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care