Environmental Services, Lead

CARTI; Little Rock (AR); On-site; USD 19,000 - 30,000; Full time

Job summary

CARTI is seeking a Lead Environment Services Technician to supervise and guide a team of Environmental Services Technicians. You will coordinate schedules, train staff, and ensure high-quality cleaning and maintenance across clinic areas.

This role supports patient care by maintaining a clean, safe environment and by communicating with CARTI staff daily. The position requires leadership, healthcare cleaning experience, and a valid Arkansas driver’s license.

Qualifications

• High school diploma or GED is required.
• Current Arkansas Driver's License is required.
• Minimum of one year housekeeping experience, preferably in a hospital or healthcare setting.
• Previous supervisory experience is preferred.
• Ability to communicate effectively, both verbally and in writing.

Responsibilities

• Provides direction, training and schedule coordination for Environmental Services Technicians.
• Performs cleaning and maintenance duties in a healthcare environment.
• Maintains and inspects equipment and supplies; reports concerns to leadership.
• Communicates daily with CARTI staff on cleaning and scheduling.
• Travel to clinics for general cleaning as requested.

Skills

Leadership

Communication

Training

Scheduling

Education

High school diploma or GED

Job description

Brief Description

Performs a variety of duties for the cleaning and maintenance of the clinic. The primary responsibility of the Lead Environment Services Technician is to provide the highest quality of service to customers at all times. To fulfil these responsibilities, the Lead Environment Services Technician provides direction, training, and schedule coordination for a group of Environmental Services Technicians. The Lead Environment Services Technician also performs the duties of an Environmental Services Technician such as cleaning offices, bathrooms, lavatories, halls, food service areas, patient service areas and any other area that may need attention.

Brief Description

Performs a variety of duties for the cleaning and maintenance of the clinic. The primary responsibility of the Lead Environment Services Technician is to provide the highest quality of service to customers at all times. To fulfil these responsibilities, the Lead Environment Services Technician provides direction, training, and schedule coordination for a group of Environmental Services Technicians. The Lead Environment Services Technician also performs the duties of an Environmental Services Technician such as cleaning offices, bathrooms, lavatories, halls, food service areas, patient service areas and any other area that may need attention.

Work days

Monday through Friday

Hours

3:00 pm to 11:30 pm

Job Specific Duties And Responsibilites

• Provides quality customer service to customers by providing one-on-one attention to detail.
• Responds to calls for housekeeping issues.
• Contributes to team efforts; exhibits professionalism with customers, fellow team members and others.
• Handles non-routine/complex situations regarding department tasks.
• Trains new Environmental Services team members.
• Monitors and oversees assigned areas to ensure assignments are being completed within a timely manner.
• Reports areas of concern to Director.
• Inspects and maintains equipment daily to ensure proper usage.
• Cleans light fixtures, ceiling and vents, walls, furniture, windows and window coverings, floors and carpets, restroom fixtures, nurses' stations, patient service areas, business offices, front lobby areas, and waiting room areas.
• Disposes of trash according to prescribed guidelines.
• Replenishes paper and plastic products.
• Moves furniture, supplies and equipment.
• Realigns furniture and amenities according to prescribed layout.
• Pushes/pulls cleaning cart or flatbed and carries buckets.
• Operates equipment such as vacuum cleaner.
• Maintains equipment and wears protective clothing as required by the work environment or safety regulations.
• Communicate daily with applicable CARTI staff on cleaning and scheduling.
• Complete Daily Task Sheet.
• Responds to guest queries and requests.
• Some travel to clinics for general cleaning as requested by management.
• Performs other duties as assigned.

OTHER JOB REQUIREMENTS

Must have reliable source of transportation.

SUPERVISORY RESPONSIBILITY

None

EDUCATION, CERTIFICATION, LICENSURE And REGISTRATION

• High school diploma or G.E.D., required.
• Current valid Arkansas Driver's License

EXPERIENCE, KNOWLEDGE, SKILLS And ABILITIES

• Minimum of one year housekeeping experience required; preferably in a hospital or healthcare setting.
• Previous experience in a supervisory role within an Environmental Services department, preferred.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

Interpersonal Skills

• Must interact and communicate both verbally and in written form.
• Must interact and exchange information regarding patients with physicians and other departmental personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
• This position also may require frequent pushing and pulling of heavy objects and the ability to lift, carry, and move up to 50 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment described here are representative of those an employee encounters while performing the essential functions of this job.

This position involves potential exposure to infectious diseases. Colleagues are offered appropriate vaccinations and safety training.

This position is a Safety Sensitive Position and cannot be filled by a candidate who is a current user of medical marijuana. The essential functions, physical demands, and mental competencies of this job require the employee maintain the ability to work in a constant state of alertness in a safe manner.