Environmental Services (EVS) Manager - Miami-Broward

Total Cleaning; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO (Vacation, Sick and Personal Time)

Health Insurance

Dental Insurance

Vision Insurance

GAP Insurance

Referral Bonus

Paid Holidays

Job summary

Total Cleaning in Miami is seeking an Environmental Services (EVS) Manager to lead the Miami-Broward operations. You will plan, organize, supervise, and optimize cleaning services across facilities, ensuring contract compliance, quality and profitability.

The role requires hands-on leadership, ability to coordinate labor, subcontractors, schedules, and training, with a focus on safety and customer satisfaction. This is a full-time, 1st-shift on-site position based in Miami.

Qualifications

• Under general direction, plans, organizes, directs, monitors and supervises and controls operational area assigned to achieve specified cost and profit objectives.

Responsibilities

• Plans, directs, and controls assigned area operations to ensure quality work in accordance with contract specifications.
• continually evaluates procedures and materials for performance improvement and cost reduction.
• Coordinates resource planning and schedules including labor and subcontractors to support maintenance activities.
• Conducts orientation and training including safety procedures and timekeeping.
• Ensures equipment, supplies, and materials are available at economical costs.
• Communicates with clients, vendors and project leaders to ensure profitability and service quality.
• Manages payroll time sheets and resolves discrepancies daily.

Skills

Operations management

Team supervision

Budgeting

Contract compliance

Education

High School or GED

Tools

Time clock system

Service management system

Job description

Environmental Services (EVS) Manager - Miami-Broward(Operations)

Miami Beach, Florida, United S, FL, United States of America

$55,000.00 - $75,000.00

Overview

Total Cleaning delivers fully managed facility services, providing daily and weekly cleaning for hospitals, medical offices, schools, corporate buildings, commercial warehouses, and HOAs. We also specialize in construction cleanup and marble services, offering move-in–ready post-construction cleaning for corporate spaces, residential properties, condominiums, home builders, and complete marble care.

Our mission is simple: exceed expectations through clear communication, strong quality control, meticulous attention to detail, and full accountability.

Since 1989, Total Cleaning has been a trusted leader in commercial cleaning across Florida. Our commitment to continuous training ensures our specialists deliver the highest standard of service. We believe their skills and dedication drive our success and help them achieve their own professional growth and career goals.

Job Skills / Requirements

Basic Function: Under general direction, plans, organizes, directs, monitors and supervises and controls operational area assigned to achieve specified cost and profit objectives and to ensure that all work is performed in accordance with contract specifications.

Major Responsibilities:

• Plans, organizes, directs, and controls assigned area operations to ensure quality work in accordance with contract specifications.
• Continually evaluates procedures, methods, and materials for purposes of improving performance and reducing costs of operation (This involves meeting with the accounting department monthly to review area financial results and job profitability reports).
• Knowledge of accounts in every aspect of the service, square footage, workers, supplies, times, schedules etc.
• Conducts weekly inspection meetings with clients and employees to ensure quality and budgetary performance.
• Prepares and communicates with the team’s daily and weekly schedules.
• Provides direction and assistance to personnel and interfaces with customers, vendors and project leaders.
• Responsible to ensure profitability. Meets annual goals for profitability and quality.
• Schedules, monitors and assesses work performance in all facility maintenance services.
• Coordinates appropriate resource planning and schedules including required labor and subcontractors, to support maintenance project activities.
• Conducts orientation and initial training including employee job duties and procedures, 3M S.M.A.R.T, Safety, Bloodborne Pathogens, and Cross Contamination.
• Manages back-log to determine resource requirements and make recommendations to leadership on allocation of resources.
• Reviews division payroll time sheets prior to submission for payroll. (This entails daily review of clock in/out reports, resolving discrepancies daily and providing payroll department with resolution.
• Also, entails the responsibility to train employees on using the time clock system with appropriate job numbers and employee IDs).
• Assures the availability of equipment, supplies, and materials in quantities required for company operations, at an economical cost (This includes full responsibility for issuing purchase orders through the system and assigning to correct building locations as indicated by specific work orders. This also includes setting up and maintaining inventory items in service management system). Schedule supply orders twice (2) per month.
• Coordinates quarterly physical inventory of warehouse and all service locations and reports results to accounting department.
• appraises their performance, and makes recommendations concerning salary adjustment, promotion, transfer, or termination.
• Cooperates with the sales department in the development and review of new business proposals.
• Makes recommendations concerning adjustments in contractual arrangements based on operational needs.
• Ensures the proper handling of customer complaints and problems. Keeps the sales department informed of significant problems. Handles all complaints within 24 hours
• Approves, schedules, and reports extra billing work.
• A nighttime presence is often required, to ensure compliance of procedures, training, evaluations and recommendations to the team, including supervisors and cleaning technicians. - Researches and adopts new technology and methodology.
• Has a designated sale quote on extras after the 3 months in the role.
• Communicates in a very professional and very detail manner, responding immediately to the problems or suggestions.
• Keep safety in place and supports the organization preventing issues and supporting best policies and procedures to provide a safe work environment.
• Commit to scheduled walk through with clients- Demonstrate and promote culture, values, and management philosophy or the company.
• Performs other duties as assigned.

Education Requirements (All)

High School or GED

Additional Information / Benefits

• PTO (Vacation, Sick and Personal Time)
• Health Insurance
• Dental Insurance
• Vision Insurance
• GAP Insurance
• Referral Bonus
• Paid Holidays
• Special Recognitions and Awards

Our ideal candidates are:

Passionate about exceeding customer expectations providing a worry-free experience.

Looking to advance in their career and enjoy the rewards that come with working at a growing company that is positioned as an industry leader.

Want to make people's lives better every single day.

Want to join a team of dedicated professionals utilizing cutting edge technology to deliver best‑in‑class results.

If this sounds like you, then we want to meet YOU!

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Director of Operations

This is a Full-Time position1st Shift, Flexible.