Environmental Services and Event Support Assistant

Seattleartmuseum; Seattle (WA); On-site; USD 51,577,344 - 63,038,976; Full time

Benefits offered by this job

Onsite fitness facility

SAM Museum Shop discount

SAM’s MARKET cafe discount

SAM guest passes

Home Free cab rides

Paid sick leave

Job summary

Seattle Art Museum is seeking an Environmental Services and Event Support Assistant to perform daily janitorial duties and assist with event setup across all sites. The role requires attention to detail, reliable English communication, and the ability to operate cleaning equipment, with occasional on-call and flexible hours.

The position offers benefits including access to an onsite fitness facility, staff shop and cafe discounts, guest passes, cab rides, and paid sick leave, with accommodations

Qualifications

• One year experience in janitorial/environmental services in a commercial, institutional, hospitality, or healthcare setting.
• Orientation towards customer service.
• Excellent housekeeping skills with a sharp eye for detail.
• Ability to operate environmental services equipment.
• Ability to understand, read, write and speak English clearly in person and over radio system.
• Communicate reliably via email and text messaging.
• Ability to learn policies and procedures as applicable to Environmental Services duties and knowledge of the protection and preservation of works of art.
• Able to work independently or as part of a team.
• Ability to interact with the public and with co-workers professionally and tactfully.
• Basic computer literacy.
• Ability to pass and maintain security background check clearance.

Responsibilities

• Perform daily janitorial duties and general cleaning across the facility.
• Stock supplies in restrooms and throughout the facility.
• Support event setup and teardown as needed.
• Provide cleanup during events and post-event restoration.
• Operate cleaning equipment and ensure safe handling of chemicals.
• Assist with light maintenance and report issues to supervisor.
• Maintain communication with event coordinators and security staff during events.

Skills

Customer service

English proficiency

Attention to detail

Equipment operation

Team player

Communication via radio

Independent work

Job description

ABOUT THE ROLE

The Environmental Services and Event Support Assistant is responsible for basic and specialty cleaning, and room set-up services across all sites.

ABOUT SAM

As SAM heads into its second century, we are boldly reimagining what we can and should be. Our goal is to be a model for the future of museums - a bold, dynamic hub of creativity, belonging, and cultural leadership, shaping the future of art and community. Embracing new ways of engaging communities and seeking innovative partnerships - all while keeping art and community at the center of what we do. This ambitious effort represents a transformative shift and radically redefining how art museums operate. This is a pivotal moment for SAM, and we are seeking great talent to join us on our journey. Working at SAM is not just a job—it's a chance to be part of a vibrant, creative community.

RESPONSIBILITIES

• Perform daily janitorial duties and general cleaning associated with various shift assignments of the facility, including but not limited to cleaning, dusting, mopping, polishing of bathroom fixtures, counters, doors, furniture, high and low surfaces, partitions, sinks, showers, stainless steel, tables, walls, woodwork, and washing of mirrors, glass, and windows
• Stock supplies in restrooms and throughout the facility
• Work in accordance with facility standards and procedures
• Provide emergency spill response, environmental remediation, hazardous waste disposal, and industrial cleaning
• Pick up, transport, and removal of compost, recycling, and waste
• Perform hard surface floor care including dust mopping, sweeping, and wet mopping
• Complete carpet and upholstery care including spot cleaning, vacuuming, and use of a carpet extractor
• Operate cleaning equipment such as battery-powered electric and manual equipment, gas and electric blowers, mechanical floor polishers and scrubbers, brooms, dusters, vacuums, and wet mops
• Clean and maintain carts, equipment, and storage areas associated with position
• Demonstrate knowledge and skill in the safe use and operation of chemicals, equipment, and cleaning techniques necessary to maintain established safety and quality standards
• Inspect assigned work areas and report per departmental procedures any burnt-out lights, non-working fixtures, graffiti, or minor damage such as scratches, gouges, and marks
• Support the Security Department by immediately reporting anything out of the ordinary regarding the condition of the art and the integrity of locked or alarmed spaces
• Provide support during periods of severe weather, building emergencies, and evacuations
• Perform various manual tasks such as operating automatic floor scrubber, buffer, burnisher, and John Deere Gator vehicle
• Monitor supplies and equipment and reports needs to supervisor
• Maintain radio connection to event coordinators, security and other staff for the duration of the event to ensure timely responses for calls requesting departmental support.
• Support the movement of equipment and materials during set up and break down of events, ensuring that events are set-up in a timely manner and according to specifications.
• Assist with the cleaning of event location prior to, during, and after event, including trash and recycling management, cleaning and tidying, restroom maintenance, spill response, and general upkeep
• Perform or direct room conversions according to written floor plan including setting or removing tables, chairs and other in-house furniture
• Ensure furniture storage areas are organized

WE ARE LOOKING FOR

Required Qualifications

• One year experience in janitorial/environmental services in a commercial, institutional, hospitality, or healthcare setting
• Orientation towards customer service
• Excellent housekeeping skills with a sharp eye for detail
• Ability to operate environmental services equipment
• Ability to understand, read, write and speak English clearly in person and over radio system
• Communicate reliably via email and text messaging
• Ability to learn policies and procedures as applicable to Environmental Services duties and knowledge of the protection and preservation of works of art
• Able to work independently or as part of a team
• Ability to interact with the public and with co-workers professionally and tactfully
• Basic computer literacy
• Ability to pass and maintain security background check clearance

Preferred Qualifications

• Experience in a critical or secure environment

FLSA Status: On-Call, Non-Exempt

Reports To: Facilities Operations Assistant Manager

Work Schedule: The schedule for this role is variable. However, the needs of this role require a willingness to work a flexible schedule in support of the department or organization as directed by your supervisor.

WORK CONDITIONS

• Work areas are primarily inside, in a climate-controlled environment with moderate background noise. Workspaces may include outdoor areas. Position involves working with biohazards, hazardous chemicals, and cleaning agents.
• Approximately 5% of time is spent stationary while working at a desk. Balance of time (approximately 95%) is spent moving around the work area. Occasional extended periods of standing may be required.
• Clear and effective verbal and written communication in English with trustees, the public, and co-workers is necessary.
• Ability to effectively use a computer screen and interpret printed materials, memos and other appropriate paperwork.
• Ability to effectively and regularly operate a computer, keyboard, telephone, and other office productivity machinery, such as copy machines and printers, and ability to inspect, prepare and use paperwork, files, equipment, and supplies is necessary.
• Ability to transport up to twenty-five (25) pounds of equipment and supplies and fifty (50) pounds with assistance.

BENEFITS

On-Call SAM Staff have access to an onsite fitness facility and SAM’s museum library.

They can access a no-cost Employee Assistance Program resource.

They enjoy a 20% discount at the SAM Museum Shop and a 15% discount at SAM’s MARKET cafe.

They receive 2 SAM guest passes per quarter worked.

They can access 8 Home Free Guarantee cab rides home per year.

They accrue paid sick leave at a rate of .0385 per hour worked.

ACCOMODATION

The Seattle Art Museum will consider reasonable accommodations for all employees with disabilities to perform the essential functions/duties of this position. If you need an accommodation during the application or interview process, please contact [e-mail]. For candidates, we ask that, if possible, you wait until you're invited to a screen, online technical assessment or interview before requesting an accommodation.

Sam is proud to be an equal opportunity employer and we are committed to fostering a respectful, inclusive, and welcoming workplace for all employees and volunteers. Guided by our mission to connect art to life and engage diverse communities, we strive to create a sense of belonging for all of the communities we serve. All qualified candidates will receive consideration for employment without regard to race, national origin, marital status, sexual orientation, gender identity, disability, military status, or any other protected characteristic.