Environmental Service Worker (Full Time, Days)

Nicklaushealth; Miami, Northern (FL, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Nicklaus Children's Health System is seeking a dedicated Environmental Services team member to maintain clean, safe patient areas and support hospital operations. You will handle routine cleaning, disinfecting bathrooms, restocking supplies, and assisting staff to create a welcoming environment for patients, families and visitors.

Strong customer service skills and the ability to follow written and verbal instructions in English are required.

Qualifications

• High school education or equivalent preferred.
• Prior customer service experience preferred.
• Able to comprehend verbal and written instructions in English.
• Able to communicate to request supplies and write identifying information.
• Housekeeping and/or maintenance experience preferred.
• Floor care experience preferred.
• Able to relate cooperatively and constructively with clients and co-workers.
• Ability to follow simple instructions to accomplish repetitive tasks.
• Excellent customer service skills.

Responsibilities

• Clean and maintain assigned area, refilling carts, disposing trash, and disinfecting bathrooms.
• Disinfect emergency spills and ensure equipment is in good working order.
• Provide excellent customer service to patients, families, and staff.
• Greet patients and families in a courteous manner.
• Perform terminal cleanings and deep cleaning when needed.
• Respond to calls and communications promptly.

Skills

Customer service

English comprehension

Communication

Housekeeping

Floor care

Teamwork

Following instructions

Attention to detail

Education

High school diploma or equivalent

Job description

Job Summary

As a member of our housekeeping staff, you will be responsible for ensuring our patients, families, visitors, as well as employees have a wonderful experience by cleaning and maintaining your assigned area within Nicklaus Children's Health System. Working here is about making a difference in the lives of children every day.

Job Specific Duties

• Cleans/maintains assigned work area by gathering materials, refilling carts, removing trash, disposing red bags, disinfecting bathrooms (including shower, sink, and toilet) and dusting.
• Cleans/disinfects emergency spills and debris immediately.
• Ensures equipment is in good working order.
• Removes and properly disposes of trash and soiled linen.
• Replenishes supplies and linen.
• Reports safety hazards and defects immediately.
• Provides excellent customer service to all patients, visitors, and internal customers.
• Greets patients and families in a courteous manner when entering room.
• Performs special cleaning procedures such as terminal cleanings when needed (deep cleaning using bleach, wipe walls, clean underneath bed, high dust, change curtains).
• Responds to verbal speech, alarm signals, radio, and telephone communications within appropriate time frame as specified by leader.

Minimum Job Requirements

Knowledge, Skills, and Abilities

• High school education or equivalent preferred.
• Prior customer service experience preferred.
• Able to comprehend verbal and written instructions in English.
• Able to communicate to request supplies and write identifying information.
• Housekeeping and/or maintenance experience preferred.
• Floor care experience preferred.
• Able to relate cooperatively and constructively with clients and co-workers.
• Ability to follow simple instructions to accomplish repetitive tasks.
• Excellent customer service skills.

Job

Environmental Services

Department

ENVIRONMENTAL SERVICES-2100-850000

Job Status

Professional