Environmental Health SME

Flourish and Thrive Labs; Illinois; On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health insurance (100% covered)

Job summary

Flourish and Thrive Labs is seeking a Solutions Analyst who deeply understands governmental public health to translate needs into technology solutions. You’ll bridge health departments and technical teams, focusing on environmental health workflows and practical, real-world improvements.

Join a mission-driven team with a commitment to ethical practice and joyful collaboration, as we support local, state, and federal public health initiatives through the PH360 platform and related client projects.

Qualifications

• 2+ years working in governmental public health (local, state, federal, or tribal).
• Strong facilitation and stakeholder engagement skills.
• Experience translating between technical and non-technical audiences.
• Experience with agile methodologies and discovery techniques.

Responsibilities

• Immerse yourself in client workflows to understand public health staff practices, especially environmental health.
• Identify pain points, inefficiencies, and opportunities for clients.
• Translate complex public health processes into clear user stories and acceptance criteria.
• Lead discovery sessions and workshops with health department staff.
• Develop process flows, documentation, and visual aids that communicate the solution’s rationale.
• Serve as the voice of the client within our technical teams.

Skills

Public health

Facilitation

Stakeholder engagement

Technical translation

Agile

Self-motivation

Adaptability

AI tools

Tools

Salesforce

Job description

About Us

Flourish and Thrive Labs is a woman-owned and led consulting firm specializing in public health solutions. Our team, composed of former public health officials, works with state and local health departments across the country, building resilient public health operating systems. We pride ourselves on being different, holding ourselves to high ethical standards, and taking care of each other.

We view our company as an urban neighborhood—a diverse group of individuals coming together to live and work, embracing the beauty in that diversity. We are a wacky bunch who are intent on spreading joy! (We just mailed out stickers to over 200 local health health professionals because we felt they could use more joy!)

As Salesforce, Microsoft, Snowflake, and AWS partners, we specialize in technology implementation with a strong people focus. We combine this with strategic planning, data analysis, coaching, and facilitation to effectively support local public health department staff.

Our core values are:

• People First
• Focus on Capacity Building
• Belief in Continuous Experimentation
• By Public Heath; For Public Health
• We Do What Is Right. Always.

We’re seeking passionate, joyful individuals who align with our ethos of being different and making a difference.

WE ARE LOOKING FOR A TEAM MEMBER WITH PUBLIC HEALTH EXPERIENCE (LOCAL/ TRIBAL/ STATE/ FEDERAL).

About Consulting at F&T Labs

If you’re new to consulting, we want to help you understand what makes F&T Labs different and why our approach might be perfect for you. We know transitioning from government and non-profit to consulting can be a big step, but we’ve designed our work environment to blend the best of both worlds.

First, let’s talk about how we work. Unlike traditional consulting firms, we hire you for a role, not a specific project. This means you can contribute to various initiatives that match your expertise and interests. Think of it as bringing your public health superpowers to different challenges where they’re needed most.

We believe in measuring what matters. While many consulting firms focus on billable hours, we care about the quality and impact of your work. Time sheets don’t measure your success with us — it’s measured by the meaningful solutions you help create for our clients and their communities.

Yes, we have utilization targets (consulting speak for how much of your time is spent on client work), but we view these as guideposts rather than strict rules. They help us ensure we’re making a sustainable impact while maintaining a healthy business. These targets are meant to motivate, not to create stress.

One of the most dynamic aspects of consulting is its natural rhythm. Some weeks might be bustling with activity, while others might be quieter. We embrace these ebbs and flows because they create space for both intense, focused work and time for learning, reflection, and personal growth. This is part of our philosophy that work and life shouldn’t be at odds — they should be integrated in a sustainable and energizing way.

At our core, we’re built on a simple belief: when our team members flourish, our clients flourish, and ultimately, communities thrive. That’s why we’ve created an environment that supports your growth, values your expertise, and understands that the best solutions come from people who feel empowered and energized by their work.

If you’re passionate about public health and excited about the possibility of expanding your impact through consulting, we’d love to talk with you. Your experience in public health is valuable, and we’re here to help you apply it in new and meaningful ways.

Solutions Analyst / Business Analyst

WE ARE LOOKING FOR A TEAM MEMBER WITH GOVERNMENT PUBLIC HEALTH EXPERIENCE, IDEALLY IN ENVIRONMENTAL HEALTH AT A LOCAL HEALTH DEPARTMENT. IF YOU HAVE THAT EXPERIENCE, PLEASE ENSURE IT IS CLEAR ON YOUR RESUME.

Compensation Note: If a salary range is listed for this position, please note that we will offer at the starting point of the band. We cover 100% of your health insurance!

Role Overview

We’re seeking a Solutions Analyst who deeply understands how public health departments work and can translate that understanding into technology solutions that actually fit their needs. This role goes beyond gathering requirements. It requires immersing yourself in the workflows, challenges, and realities of public health practice, then figuring out how technology can make things better.

We’re especially interested in candidates who have worked in environmental health programs at a local health department. You know what it’s like to manage inspections, track permits, navigate compliance workflows, and juggle the reporting demands that come with environmental health. That firsthand experience will shape how you approach every solution you design.

This is a role for someone who naturally translates needs into action. You’re the person who listens to a health department director describe their frustrations and can see the solution taking shape. You’re the one who watches staff navigate a clunky process and immediately starts thinking about how it could work better. You take the messy, complex reality of public health operations and turn it into clear direction for a technical team to build against. If you’ve ever found yourself thinking “I know exactly what they need, I just need to explain it in a way the developers will understand,” this role is for you.

You’ll work on our PH360 platform and various client initiatives, serving as the critical bridge between what health departments need and what our technical teams build. Your lived experience in governmental public health will help you ask the right questions, spot the real problems behind stated requests, and advocate for solutions that work in the real world.

We’re looking for someone who thinks holistically about problems, can synthesize input from multiple stakeholders, and isn’t afraid to push back when a proposed solution doesn’t quite fit. As a consulting firm, we value candidates who are passionate and eager to dive into the work. While this role focuses on solutions analysis, you may also contribute your unique talents to other firm initiatives.

How You’ll Work

You’ll join an Agile Release Train (ART) that follows SAFe principles. This means:

• Program Increment (PI) Planning: You’ll participate in quarterly planning sessions, helping shape the roadmap based on your understanding of client needs.
• Sprint Collaboration: You’ll work in two-week sprints with daily standups, regular backlog refinement, and sprint retrospectives.
• Cross-functional Teams: You’ll collaborate closely with developers, architects, and QA analysts to ensure solutions meet the real need.
• Continuous Discovery: You’ll maintain ongoing conversations with clients and stakeholders to refine your understanding of their challenges.

Key Responsibilities

• Immerse yourself in client workflows to understand how public health staff actually do their work, with particular depth in environmental health programs
• Identify pain points, inefficiencies, and opportunities that clients may not have articulated
• Synthesize input from multiple stakeholders into coherent solution recommendations
• Translate complex public health processes into clear user stories and acceptance criteria
• Lead discovery sessions and workshops with health department staff
• Serve as the voice of the client within our technical teams
• Develop process flows, documentation, and visual aids that communicate the “why” behind solutions
• Challenge assumptions and push back when proposed solutions don’t fit client realities

Experience Required

• 2+ years working in governmental public health (local, state, federal, or tribal)
• Demonstrated ability to understand complex systems and workflows
• Strong facilitation and stakeholder engagement skills
• Experience translating between technical and non-technical audiences
• Self-motivated with strong initiative
• Adaptability in dynamic environments
• Comfort working with AI tools and large language models

Strongly Preferred

• Direct experience in environmental health programs at a local health department (e.g., inspections, permitting, compliance, complaint response)

Preferred Qualifications

• Experience with agile methodologies
• Familiarity with user story development and acceptance criteria writing
• Familiarity with Salesforce or similar platforms
• Background in process improvement or system implementation
• Understanding of public health data systems and reporting requirements (e.g., environmental health tracking, inspection databases)
• Experience with discovery techniques (journey mapping, interviews, observation)

Notice

Must be authorized to work in the United States without sponsorship. Willingness to adhere to our no-drug workplace policy. You must agree to undergo eVerify for employment status at hiring.

At Flourish and Thrive Labs, we believe in the unique value each candidate brings. We encourage applications from diverse backgrounds and experiences, even if you don’t meet all listed qualifications.