DescriptionAbout Us
IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.
The InterContinental Hayman Island Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.
What is the job?
The Environmental Health and Safety Officer plays a critical role in supporting hotel leadership to deliver on their safety, sustainability, and compliance commitments. Based in a unique and dynamic remote location, you will ensure that safety protocols and responsible business practices are embedded into daily operations without compromising the guest experience.
The Environmental Health and Safety Officer will work closely with department heads to implement effective risk management strategies, monitor incident reports, and ensure adherence to local laws, industry standards, and corporate policies.
This role is central to fostering a culture of care - for our guests, our people, the environment, and the surrounding community. You will serve as the primary facilitator and organizer of the Responsible Business Committee, ensuring effective coordination of sustainability, safety, community, and compliance initiatives.
Your day to day
Guest Experience
- Ensure safety standards and procedures are visibly and effectively integrated into the guest experience, contributing to guest peace of mind.
- Conduct regular safety inspections of guest-facing areas and follow up on identified risks or improvements.
- Support incident investigations involving guests and recommend measures to prevent recurrence.
- Provide input for guest communications and signage related to health, safety, and environmental awareness. Help monitor trends and provide insights to improve guest-facing safety standards.
- Coordinate with department leaders to ensure emergency preparedness plans are in place and consistently communicated.
People
- Collaborate with department heads to integrate safety practices into daily operations.
- Assist in delivering safety and compliance training programs across departments, ensuring consistent standards.
- Provide tools and guidance for leaders to manage incident response and reporting.
- Support post-incident reviews to help teams identify areas for improvement and reinforce accountability.
- Act as an advisor and resource for team members, empowering a safety-first culture across all departments.
- Promote team member involvement in responsible business efforts, including community service and sustainability activities.
Financial
- Work with hotel leadership to identify and mitigate potential risks that could result in financial loss.
- Assist in coordinating insurance documentation, claims processes, and internal reporting requirements.
- Help implement cost-effective risk control measures that align with operational goals.
- Monitor and report on compliance costs, risk mitigation, and safety-related expenditures.
- Maintain records and reporting systems that allow for informed, data-driven decision making.
Responsible Business
- Serve as the main facilitator and organizer of the Responsible Business Committee, coordinating meetings, setting agendas, capturing actions, and driving follow-up on sustainability, community engagement, safety, and compliance initiatives.
- Support compliance with all applicable safety, health, and environmental regulations by helping develop and maintain relevant policies and procedures.
- Collaborate with key stakeholders to develop and track sustainability and safety KPIs, including energy use, waste reduction, water management, and legal compliance.
- Assist in maintaining documentation of inspections, audits, and risk assessments.
- Partner with department leaders to embed responsible risk practices into business operations.
- Act as a liaison between the hotel and external stakeholders (e.g., legal, insurance, regulators) to ensure consistency and transparency in risk communications.
What we need from you
- QUALIFICATION: Tertiary qualification in WH&S, Risk Management, Safety Management, Environment Science or a related field preferred.
- Demonstrated experience in a safety, compliance, or sustainability role within hospitality, tourism, or a similarly guest-focused industry.
- Strong knowledge of safety regulations, emergency response protocols, and insurance policies.
- Excellent communication, analytical, and organizational skills.
- Ability to remain calm under pressure and manage crises effectively.
- Proficient in Microsoft Office Suite and incident management software.
- On-site presence required; flexibility needed to respond to safety issues or audits outside normal hours.
What we offer
- World class colleague facilities including excellent subsidised village accommodationwith a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.
- An exciting and ever-changing colleague activities calendarfilled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
- Extensive career developmentopportunities with dedicated onsite trainers and an abundance of professional growth opportunities including multi-hire programs, skills training and optional courses.
- IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerksplatform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.
How to Apply
We also invite you to learn more by following our social channels: Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers
We are proud to be IHG and we know you will be too.