Environmental Health Front Desk & Admin Specialist

Island County; Washington; On-site; USD 32,000 - 39,000; Full time

Job summary

Island County in Camano is seeking an EH Technician/Administration Support I–III to provide essential customer service and administrative support in the Public Health front office. You will assist with vital records, environmental health inquiries, and cross-department coordination.

The role emphasizes an education-first approach, confidentiality, and accurate data handling while supporting Environmental Health staff and residents.

Qualifications

• High School diploma or equivalent.
• Previous customer service and administrative experience.
• Ability to learn SmartGov permitting software and MS Office.

Responsibilities

• Provide exceptional customer service and accurate information to the public regarding Environmental Health Programs, specifically addressing questions related to on-site permitting, food permitting, and other programs.
• Exercise independent judgment to determine the exact nature of the contact and either address the request or identify the Environmental staff or professional responsible for the issue at hand.
• Provide continued guidance and an education-first approach to assist the public in navigating complicated permit processes and successfully preparing application materials.
• Provide vital records to the public while strictly meeting all confidentiality rules and requirements.
• Track and communicate proactively with applicants regarding their permit status as assigned.
• Work collaboratively across county departments to effectively address and resolve resident needs.
• Provide the public with required applications/permits for Environmental Health programs and review submissions for completeness to assure all pertinent information and documents are included.
• Perform accurate data input of applications, permits, and collected fees into the database, supporting permit set-up and document scanning.
• Invoice and issue Environmental Health permits.
• Receive, sort, and distribute incoming mail.
• Respond to routine public records requests for Public Health permanent records.
• Assist the Environmental Health Division with special projects as assigned.
• Other duties as assigned.

Skills

Customer service

Administrative skills

Verbal communication

Written communication

Team collaboration

Attention to detail

Confidentiality

Self-motivation

Education

High School diploma or equivalent

Tools

SmartGov permitting software

Microsoft Office

Job description

Island County in Camano is seeking an EH Technician/Administration Support I–III to provide essential customer service and administrative support in the Public Health front office. You will assist with vital records, environmental health inquiries, and cross-department coordination.

The role emphasizes an education-first approach, confidentiality, and accurate data handling while supporting Environmental Health staff and residents.