A leading technology firm in Englewood, CO is seeking a Software Support Analyst to provide remote support for customer facilities focused on environmental recordkeeping and reporting. The role requires strong customer service skills, attention to detail, and proficiency in basic Windows administration and data analysis. A Bachelor's degree is preferred. This full-time position offers a salary range of $51,600 to $68,800 and the opportunity for professional development in a supportive team environment.
Qualifications
Excellent customer service skills from any industry.
Experience or education in environmental science is preferred.
Strong verbal and written communication skills.
Responsibilities
Provide remote support for customer facilities.
Ensure accuracy of environmental data and records.
Coordinate telephone calls and prioritize support tickets.
Skills
Customer service skills
Attention to detail
Windows administration
Data analysis
Communication skills
Education
Bachelor’s degree or equivalent experience
Tools
MS Office
SQL Server
Adobe products
Job description
A leading technology firm in Englewood, CO is seeking a Software Support Analyst to provide remote support for customer facilities focused on environmental recordkeeping and reporting. The role requires strong customer service skills, attention to detail, and proficiency in basic Windows administration and data analysis. A Bachelor's degree is preferred. This full-time position offers a salary range of $51,600 to $68,800 and the opportunity for professional development in a supportive team environment.