Environmental Claims Specialist - Complex Claims Unit

The Hartford; Hartford (CT); Hybrid; USD 108,000 - 161,000; Full time

Job summary

The Hartford is seeking an Environmental Claims Specialist within the Complex Claims Unit (CCU) to independently manage the most complex, high-value environmental and pollution claims. This role requires deep knowledge of general liability, long-tail exposures, and litigation coordination with internal teams and external partners.

Ideal candidates will have 5+ years in general liability claim handling with environmental claims, strong analytical skills, and ability to lead negotiations and risk

Qualifications

• 5+ years general liability claim handling experience with environmental or other latent injury claims or claims under affirmative pollution coverages.
• Experience in handling affirmative/defensive risk transfer; including additional insured tenders.
• Excellent verbal and written communication skills.
• Excellent analytical and critical thinking ability.
• Ability to present in a roundtable setting with a well-reasoned and analytical evaluation.
• Proficiency with MS Office, especially Word and Excel.

Responsibilities

• Manage the most complex, high-value claims with detailed knowledge of claim file and strategy for resolution.
• Participate in audits, projects and training to share expertise and drive unit goals.
• Provide proactive communications to customers and business partners during claims process.
• Review and analyze multiple complex policies and coverage parts including general liability and pollution coverages.
• Write clear, concise, and accurate coverage positions and conduct investigations or lawsuits as needed.
• Manage litigation planning, budgeting and position claims for resolution; negotiate settlements.
• Develop and articulate complex coverage, liability and damage assessments; provide leadership input.

Skills

General liability claim handling

Environmental liability knowledge

Negotiation

Analytical thinking

Communication skills

MS Word & Excel

Education

Bachelor's degree recommended

JD or environmental degree a plus

Tools

Litigation handling

Policy review

Job description

## Environmental Claims Specialist - Complex Claims UnitApply: Hybrid or 100% Remote: Hartford, CT: San Antonio, TX: Alpharetta, GA: Naperville, IL- W. Diehl Road: United States - Remote: Full time: Posted Today: R2626732Specialist Claims - CH07DEWe’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. **COMPLEX CLAIMS UNIT ENVIRONMENTAL – CLAIM SPECIALIST**The **Claim Specialist** role is the most advanced claim handler position within the ENVIRONMENTAL unit of The Hartford’s Complex Claims Unit (CCU), responsible for the management of various complex claims brought against The Hartford’s insureds. Claims in CCU are often associated with complex fact patterns and coverage issues that may involve multiple years and types of insurance coverage. CCU claims also commonly involve litigation, require subject matter expertise and can involve higher exposures. The Environmental Claim Specialist role within CCU offers a high-impact opportunity for professionals to engage their problem-solving capabilities and navigate complex legal issues. This position focuses on managing legacy environmental and pollution claims, often involving historical contamination, chemical exposure, and long-tail liability, requiring detailed investigation, legal analysis, and strategic resolution. As part of a specialized team, you'll influence litigation strategies, manage significant financial exposures, and become a subject matter expert in environmental liability and insurance.**RESPONSIBILITIES**:Claim Specialists are able to independently and timely manage all aspects of the most complex, high-value claims while exhibiting a detailed knowledge of the claim, a well-reasoned analytical focus and a clear strategy for resolution. The candidate must share their expertise and contribute to broader claim goals by participating in audits, projects and training initiatives. Other responsibilities include:* Provide proactive communications to customers and business partners in the management and resolution of claims;* Respond to inquiries from customers and provide superior customer service;* Review and analyze multiple complex policies and coverage parts (including general liability, umbrella/excess liability and affirmative pollution coverages);* Write and articulate clear, concise and accurate coverage positions;* Conduct investigations regarding claims and/or lawsuits;* Effectively manage litigation and counsel, inclusive of litigation planning/budgeting, and proactively position claims for resolution;* Develop and persuasively articulate complex coverage, liability and damage assessments;* Provide detailed impactful recommendations to leadership;* Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers;* Conduct complex negotiations and articulate coverage/liability positions;* Attend mediations and trials as necessary;* Proactively manage accurate expense, reserve and financial transactions;* Consistently maintain up-to-date claims metrics.**REQUIRED QUALIFICATIONS**:* 5+ years general liability claim handling experience with environmental or other latent injury claims or claims under affirmative pollution coverages;* Experience in handling affirmative/defensive risk transfer; including additional insured tenders;* Excellent verbal and written communication skills;* Excellent analytical and critical thinking ability;* Ability to present in a roundtable setting with a well-reasoned and analytical evaluation;* Superior customer service skills and active listening skills;* Proven track record of prioritizing and managing multiple responsibilities;* Proven track record of effective negotiations/settlement of high-value general liability claims;* Demonstrated negotiation and conflict resolution skills;* Proficiency with MS Office, especially Word and Excel;* Proficiency handling litigated claims;* Active Property & Casualty State Insurance Adjuster license or ability to obtain licensing within 3 months of hire.**PREFERRED QUALIFICATIONS**:* Bachelor’s degree strongly preferred* 10+ years long-tail claim handling experience.* JD, other advanced degree, or experience in an environmental consulting discipline (such as geology, hydrology, ecology, or environmental engineering) a plus.**Additional information:**This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL, Alpharetta, GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.**Compensation**The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:$107,600 - $161,400