ENTRY Phlebotomist I

Talentify; Boca Raton (FL); On-site; USD 31,000 - 37,000; Full time

Job summary

Our Client, a Medical Research company, seeks an Entry Phlebotomist I for the Boca Raton, FL location to support patient check-in and phlebotomy duties with care and professionalism.

You will greet patients, assist in the lobby, and help with breaks in the draw room while maintaining a safe, confidential environment and accurate documentation. This role emphasizes customer service and teamwork in a clinical setting.

Qualifications

• High school diploma or equivalent is required.
• Phlebotomy experience is required, even if internship/externship.
• Minimum 1–2 years of client-facing customer service experience.

Responsibilities

• Greet patients on arrival and assist with check-in at the lobby or kiosk.
• Assist in the lobby and draw room, supporting breaks when other phlebotomists are unavailable.
• Maintain waiting area cleanliness and patient confidentiality while ensuring accurate records.

Skills

Phlebotomy experience

Customer service

Data entry

Lobby/front desk

Education

High School diploma or equivalent

Job description

Our Client, a Medical Research company, is looking for an Entry Phlebotomist I for their Boca Raton, FL location.

Responsibilities:

• The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also utilize Phlebotomy skills to grown within the company.
• The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Requirements:

• Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• High Level Of Customer Service Experience/Skills Are Required - this is critical to the heart of the role
• High school diploma or equivalent REQUIRED - no exceptions Phlebotomy experience is required, even if just an intern/externship to learn the basics
• Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).
• Some Phlebotomy experience is REQUIRED
• Keyboard/data entry experience a must.
• This is primarily a Lobby Greeter position to help patients check in at the kiosk and to help them feel more comfortable while waiting to be called back for their blood to be drawn

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities