Entry Phlebotomist

Talentburst,-Inc; Naples (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

JobDiva, Inc. in Naples, FL is seeking an Entry Phlebotomist to greet patients upon arrival, assist with check-ins at the kiosk or handheld device, and support phlebotomy teams in a fast-paced outpatient setting.

This role emphasizes excellent customer service, accurate data entry, and a professional lobby presence; you will rotate between lobby and draw room, ensuring confidentiality and smooth patient flow under supervision.

Qualifications

• High school diploma or equivalent required; no exceptions.
• Phlebotomy experience required, even as an intern/externship.
• Minimum 1-2 years of client-facing customer service.
• Some Phlebotomy experience is required.
• Keyboard/data entry experience is a must.

Responsibilities

• Greet patients on arrival and assist with check-ins in the lobby.
• Assist with breaks in the lobby and draw room as needed.
• Perform phlebotomy duties following established procedures.
• Maintain waiting area and ensure patient confidentiality and comfort.

Skills

Customer service

Phlebotomy

Data entry

Education

High school diploma or equivalent

Phlebotomy experience

Job description

Job Title

Entry Phlebotomist

Duration

6+ months

Location

Naples, FL

Shift/Time Zone

Monday- Friday 6 am-2:30 pm-EST

Required

Phlebotomy certification preferred

The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion.
The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable.
This individual will also utilize Phlebotomy skills to grown within the company.
The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner.
The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information.
The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role

Job Requirements

• Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
• Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered
• To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

Required Education

• High school diploma or equivalent REQUIRED - no exceptions
• Phlebotomy experience is required, even if just an intern/externship to learn the basics

Work Experience

• Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc)
• Some Phlebotomy experience is REQUIRED
• Keyboard/data entry experience a must.

This is primarily a Lobby Greeter position to help patients check in at the kiosk and to help them feel more comfortable while waiting to be called back for their labs to be run - Will fill in for breaks and cover for staffing shortages

Phlebotomist, Phlebotomy, Phlebotomist Technician, Phlebotomy Technician, Mobile Phlebotomist, Medical Assistant, Technician, Certified Phlebotomy Technician

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