Entry Level Technician Location: LA-Metairie-70001 Post Date: 07-24-23

ServiceMaster of South Shore Inc; Metairie (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking an Emergency Restoration Technician to provide disaster recovery services, including water and fire damage repair, following specific work orders. The ideal candidate will possess a high school diploma, exceptional customer service skills, and the ability to work well in team settings. This role requires lifting up to 70 pounds and working in various environmental conditions, ensuring quality control throughout the restoration process.

Qualifications

• Ability to work within a team and take instruction.
• Good verbal, written communication and customer service skills.
• Ability to follow guidelines and standards.

Responsibilities

• Perform water/fire/smoke damage and mold remediation repair.
• Set up and monitor air movers or dehumidifiers.
• Complete assigned job tasks while maintaining quality control.

Skills

Teamwork

Communication

Customer Service

Education

High school graduate or equivalent

Job description

Position Overview

Provides emergency restoration and disaster recovery services to customers following assigned work orders provided by the Lead Technician/Crew Chief.

Job Responsibilities

• Performs water/fire/smoke damage and mold remediation repair as directed by supervisor to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, cleaning, light construction and demolition
• Sets up and monitors air movers and/or dehumidifiers
• May perform other cleaning duties (i.e., construction cleaning, fire/smoke/odor cleaning, mold remediation, carpet and upholstery cleaning, etc.) when part of mitigation or restoration jobs
• Reports any equipment malfunction to supervisor
• Reports any customer problems or damage to supervisor
• Completes assigned job tasks according to company processes while maintaining quality control on each job

Job Requirements

• High school graduate or equivalent
• Ability to work within a team
• Takes instruction and stays on task
• Follows company guidelines and standards
• Good verbal and written and communication skills
• Good customer service skills
• Can read and follow product label usage instructions
• Reports to work on time in a clean, complete uniform

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

• Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Must be able to stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
• Express or exchange ideas with others and receive and act on detailed information given.
• For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
• Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.