Entry Level Technician

Sullivan Tire Co.; Worcester, Northern (MA, KY); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health Insurance including Medical, V

Vision

Dental

Life and Disability Insurance

Paid Holidays, Personal Time, and Vac

Discounted Services

Employee Owned ESOP

Flexible Spending

401(k) with Company Match

Job summary

Sullivan Tire Co. in Worcester, MA is seeking an Entry Level Technician to perform basic vehicle maintenance and tire services on customers' vehicles.

You will work with store management to uphold standards for productivity, profitability, and customer satisfaction while adhering to internal controls and procedures. The role emphasizes customer service, physical work (lifting 40-50 lbs), and foundational auto service knowledge.

Qualifications

• Customer service focus in a retail environment.
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills.
• Basic understanding of the automotive tire and auto service industry.
• Ability to multi-task in a fast-paced environment.
• Team player.

Responsibilities

• Mounts, dismounts, balances, and repairs tires for passenger and light trucks.
• Perform lube/oil/filter changes on domestic and foreign cars.
• Document vehicle safety inspections.
• Unsupervised vehicle maintenance including headlights, belts, batteries, wiper blades.
• Collaborate with store management to meet productivity and customer satisfaction goals.
• Adhere to internal controls, policies, and procedures.
• Maintain a neat, clean work area and dispose of waste properly.
• Assume other responsibilities as needed.

Skills

Customer service

Lifting 40-50 lbs

Conflict resolution

Automotive tire knowledge

Multi-tasking

Team player

Job description

Description

Sullivan Tire, an employee-owned company, currently has an opportunity to be an Entry Level Technician. The Entry Level Technician performs entry-level vehicle maintenance repairs and services on customers’ vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Responsibilities

• Correctly mounts, dismounts, balancing, and repair of passenger and light truck tires.
• Properly perform lube/oil/filter changes on domestic and foreign cars.
• Properly perform and document vehicle safety inspections.
• Perform unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
• Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Adhere to internal controls, policies, and procedures.
• Maintain a neat and clean work area by properly disposing of all waste products.
• Assume other responsibilities as needed.

Requirements

• Customer service focus in a retail environment
• Ability to lift 40-50 lbs
• Basic conflict resolution skills
• Basic understanding of the automotive tire and auto service industry
• Ability to multi-task in a fast-paced environment
• Team player

Benefits

• Health Insurance- including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Owned! ESOP - Employee Stock Ownership Plan
• Flexible Spending
• 401(k) with Company Match

EEO STATEMENT

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is "Treat everyone, customers, and fellow employees, as you would a member of your family." Come and join our family!