Entry-Level Technical Solutions Engineer

Epic; Fresno (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Annual raises

Bonuses

Stock grants

Four-week sabbatical after five years

Job summary

Epic is looking for a Technical Solutions Engineer who will work on software that impacts 305 million patients globally. In this role, you will collaborate with customers to diagnose issues, manage solutions, and implement work across multiple sites.

The ideal candidate has a Bachelor's degree, a strong track record of success, and is willing to travel. The position is based in Madison, WI, and requires relocation, with financial assistance provided for moving costs.

Epic offers comprehensive benefits and stock grants, along with opportunities for professional growth.

Qualifications

• A history of academic excellence or professional success.
• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• COVID-19 vaccination required.

Responsibilities

• Diagnose problems and identify solutions for software.
• Manage implementation across multiple locations and stakeholders.
• Tackle mission-critical issues beyond basic fixes.

Skills

Problem-solving

Collaboration

Complex issue resolution

Education

Bachelor's degree or greater

Job description

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Responsibilities

As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Together with customer counterparts, you’ll diagnose problems, identify solutions, and manage implementation across multiple physical locations and stakeholders. You will tackle mission‑critical and complex issues beyond simple “turn it off and on again” fixes.

Qualifications

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID‑19 vaccination

Benefits

We offer comprehensive benefits to support your health and well‑being, along with merit‑based compensation that reflects the impact of your work. You will be eligible for annual raises, bonuses, and stock grants, as well as a four‑week sabbatical after five years of service.

As an Equal Opportunity Employer, we are committed to diversity, equity, and inclusion. Please see our full non‑discrimination statement at https://careers.epic.com/EEO.