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Entry Level Service Advisor (4-Day Work Week) - Ira Lexus Danvers

Group 1 Automotive

Danvers (MA)

On-site

USD 60,000 - 80,000

Full time

30+ days ago

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Job summary

An established industry player is seeking Entry Level Service Advisors to join their dynamic team. This exciting opportunity offers a structured career path in a supportive environment where you will be trained from the ground up. Enjoy a true four-day work week, competitive starting pay, and a range of benefits including health insurance and a 401(k) plan. If you are passionate about customer service and eager to learn, this role is perfect for you. Join a company that values integrity, teamwork, and respect, and take the next step in your career today!

Benefits

Health, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Paid Time off
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
True Four Day Work Week
Great Working Environment
Structured Career Path

Qualifications

  • Customer service experience is essential, along with a positive attitude.
  • Basic computer skills and strong communication abilities are required.

Responsibilities

  • Greet service customers professionally and inspect vehicles for service needs.
  • Promote services and provide accurate cost estimates to customers.
  • Follow up with customers post-repair and ensure satisfaction.

Skills

Customer Service Experience
Positive & Friendly Attitude
Interpersonal Communication Skills
Basic Computer Skills
Strong Desire to Provide an Exceptional Client Experience
Ability to Achieve Targeted Goals

Education

High School Diploma or Equivalent

Job description

Overview

4-DAY WORK WEEK | HOURLY RATE GUARANTEE

Immediate openings available!

Ira Lexus of Danversis part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service.

We are growing and looking forEntry Level Service Advisorsto work with ourQuality Dealershiprepresenting theQuality Lexus Product! We will train you to be a Service Advisor from ground up! Training pay starts at $25/hr with Commission after training pay ends.

Our Service Advisors are passionate about customer service and enjoy interacting with people throughout the working day. No experience is necessary, we will train the right candidate!

We offer...

  • Hourly rate starting at $25!
  • A True Four Day Work Week
  • A Great Working Environment
  • A Structured, Self-Paced Career Path Leading to Management Opportunities
  • Health, Dental & Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Paid Time off
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan

You will...

  • Meet and greet service customers promptly in a professional and courteous manner.
  • Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
  • Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
  • Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
  • Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
  • Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
  • Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
  • Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.

You need…

  • Customer Service Experience
  • Positive & Friendly Attitude
  • Interpersonal Communication Skills
  • Basic Computer Skills
  • Strong Desire to Provide an Exceptional Client Experience
  • Ability to Achieve Targeted Goals
  • High School Diploma or Equivalent
  • Must have a Valid Driver’s License

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend!

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.

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