Entry Level Security Officer ($18.00-$22.00/hour)

Securitas Security Services USA, Inc.; Medford (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Uniforms provided

Employee assistance program

Job summary

Securitas Security Services USA, Inc. is seeking a Security Officer in Boston, MA. The role involves monitoring premises, enforcing policies, and responding to incidents to maintain a safe environment.

Training is provided for individuals with diverse backgrounds, including retail, food service, or hospitality. You will perform surveillance, access control, incident reporting, and customer service duties while upholding safety standards and professional conduct.

Qualifications

• No experience required; training provided.
• High school diploma or GED required.
• Excellent customer service and communication are essential.

Responsibilities

• Surveillance: monitor cameras and conduct patrols to identify issues.
• Access Control: verify IDs and issue visitor passes.
• Emergency Response: respond to alarms, incidents and emergencies.
• Incident Reporting: document incidents and security concerns.
• Patrolling: perform routine foot patrols of the facility.
• Customer Service: assist employees and visitors professionally.
• Safety Inspections: identify and report safety risks.
• Conflict Resolution: address disturbances calmly.
• Collaboration: work with team and site management as needed.

Skills

Observational skills

Problem solving

Communication

Calm under pressure

Education

High school diploma or GED

Tools

Computer basics

Job description

Job Specifications

Job Title: Security Officer

Location: Boston, MA

Schedule: Multiple Full and Part Time openings available. Discuss shift availability with Recruiter during interview.

Pay Rate: $18.00-$22.00/hour

No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.

Position Overview

As a Security Officer, you will be responsible for maintaining a safe and secure environment by monitoring premises, enforcing policies, and responding to incidents. This role requires strong attention to detail, professionalism, and a commitment to excellent customer service.

Key Responsibilities

• Surveillance: Monitor security cameras and conduct regular patrols to identify suspicious activity, safety hazards, or unauthorized access.
• Access Control: Verify identification, issue visitor passes and ensure only authorized individuals enter the premises.
• Emergency Response: Respond promptly to alarms, incidents, and emergencies, including medical situations or security threats.
• Incident Reporting: Accurately document and report all incidents, observations, and security concerns.
• Patrolling: Perform routine foot patrols of the facility, including entrances, exits, and surrounding areas.
• Customer Service: Provide assistance, directions, and support to employees and visitors in a professional manner.
• Safety Inspections: Identify and report potential safety risks, including fire hazards or unsafe conditions.
• Conflict Resolution: Address minor disturbances calmly and professionally to maintain order.
• Collaboration: Work with team members, site management, and emergency responders when necessary.

Qualifications

• Strong observational and problem-solving skills
• Ability to remain calm and professional under pressure
• Excellent communication and interpersonal skills
• Commitment to ethical practices and safety protocols
• Basic to intermediate computer skills

Requirements

• Must be at least 18 years of age
• Reliable transportation and communication
• Legal authorization to work in the United States
• Ability to read, write, and speak English effectively
• High school diploma, GED, or equivalent

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with employer match
• Paid time off, paid training, and company-provided uniforms
• Company-paid life insurance
• Employee Assistance Program (EAP)
• Wellness and financial support programs
• Employee discount programs (vehicles, electronics, travel, and more)

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

#MetroBoston

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.