Entry Level Sales Account Executive

Divisions Maintenance Group; Cincinnati (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health coverage

401K match

Paid caregiver leave

Employee Assistance Program

Paid time off

Job summary

Divisions Maintenance Group in Cincinnati, OH is seeking an Account Executive to drive growth by managing an existing book of business and winning new clients in facility management. You will balance sales prospecting, account management, and operational excellence to achieve revenue targets and deliver exceptional service.

You’ll upsell services, conduct market research, build lasting relationships, and coordinate with internal teams to meet client needs.

Qualifications

• 0-2 years’ experience in inside sales or operations.
• Valid Driver’s License.
• Proficient with Microsoft Office applications.
• Familiarity with Salesforce and other CRM software.
• Confident in cold‑calling customers and making a sale.
• Strong communication, multi‑tasking and public speaking skills.
• Understanding of facility management services and industry best practices.
• Comfortable in an entrepreneurial, go‑to‑market team.
• Must be on call 24/7 with extended hours during peak seasons.
• Willingness to travel to support accounts.

Responsibilities

• Generate and increase sales by upselling current services, and prospecting for new opportunities.
• Manage, grow, and own an existing book of business.
• Conduct market research to understand client needs and trends.
• Build and nurture strong, long‑term relationships with clients.
• Serve as the primary point of contact for client inquiries and requests.
• Prepare and deliver compelling sales presentations and proposals.
• Negotiate contracts and agreements with clients, ensuring policy compliance.
• Maintain accurate records of sales activities in Salesforce.
• Coordinate scheduling of service providers for work orders.

Skills

Inside Sales

Driver's License

Cold Calling

Public Speaking

Tools

Microsoft Office

Salesforce

Job description

Reports To: Account Manager / Team Leader

Department: GTM

Position Status: Salary Exempt

About DMG:

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

Job Summary:

As an Account Executive (AE) for DMG, you will play a crucial role in driving our business growth by identifying, acquiring, and growing clients within the facility management sector by managing an existing book of business. As an AE, you will be responsible for generating new business opportunities, nurturing client relationships, and ensuring client satisfaction within the facility management space. This role involves a combination of sales prospecting, operational excellence, and account management to achieve revenue targets and deliver exceptional service. The role has a tactical sales focus that includes upselling, and operational account management/service attainment, margin control.

What You'll Do:

• Generate and increase sales by upselling current services, and prospecting for new sales opportunities.
• Manage, grow, and own an existing book of business
• Conduct market research to understand client needs and industry trends.
• Build and nurture strong, long-term relationships with existing clients.
• Serve as the primary point of contact for client inquiries and requests.
• Understand clients' facility management needs and tailor solutions to meet their specific requirements.
• Conduct regular check-ins to assess client satisfaction and gather feedback.
• Collaborate with manager to set and achieve sales targets and revenue goals.
• Prepare and deliver compelling sales presentations and proposals to clients.
• Negotiate contracts and agreements with clients, ensuring compliance with company policies.
• Maintain accurate records of sales activities and client interactions in Sales Force.
• Monitor and ensure the quality and efficiency of service delivery, addressing any issues promptly.
• Process, expedite and track work orders from customers.
• Provide operational excellence
• Schedule providers in response to submitted work orders or work orders through customer service to ensure scheduling is done.
• Develop and implement process improvements to enhance operational efficiency.Prepare and maintain operational budgets, tracking expenses and revenue.
• Provide accurate reporting and performance metrics to senior management.
• Prepare and deliver regular reports and updates to clients on performance and account status.
• Communicate effectively with internal teams to ensure alignment of client needs and operational requirements.
• Address client concerns and resolve issues in a timely and satisfactory manner.
• Providing peace of mind by always being available to the customer.
• Other duties as assigned by management.

What You Need:

• 0-2 years’ experience in inside sales or operations, preferably in facility management or related industries.
• Valid Driver’s License.
• Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook).
• Familiarity in using Salesforce and other CRM type software.
• Confidence and strong self‑assuredness to succeed in cold‑calling customers and making a sale.
• Basic understanding of how to navigate customer organizations to gain access to key individuals, management, and purchasing decision makers.
• Proficient oral and written communication skills, multi‑task oriented, and strong public speaking skills.
• Basic understanding of facility management services and industry best practices.
• Proficient client relationship management skills.
• Ability to work in an entrepreneurial environment and work as part of a go‑to‑market team.
• Due to our business, this position must be on call 24/7. This position must be available to answer calls and manage cases 24/7, including during holidays and vacation. Extended hours are required during peak seasons (snow, hurricane, tornado, etc.). On call shifts are scheduled.
• Lives Divisions Basics.
• Business travel when required to support accounts and new business growth.
• Ability to manage the stress of a fast‑paced environment.
• Ability to meet the in‑person requirements of the team and/or business needs.

What You'll Get:

At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self‑starters and encourages employees to take charge of their own careers.

Some of our many benefits include:

• Health, dental and vision coverage on day 1.
• Dollar‑for‑dollar 401K match up to 4% of salary with immediate 100% vesting.
• Paid Primary and Secondary Caregiver leave.
• Employee Assistance Program to assist with everyday challenges.
• Paid time off to volunteer.

Divisions Maintenance Group is an equal opportunity employer.