Events Customer Service

Launch 513; Erlanger (KY); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Base salary

Training program

Career progression

Hands-on experience

Team culture

Job summary

Launch 513 in Cincinnati is seeking a recent graduate to join our retail sales team, offering fast-paced learning and immediate client-facing responsibilities. You will receive structured training, daily coaching, and hands-on selling experience across telecoms, charities, and sports partners.

You will build transferable skills in sales, communication, and customer service, with clear paths to senior sales, team leadership, or campaign management as you progress in the role.

Qualifications

• Recent graduate with strong desire to learn and compete.
• Excellent communication and interpersonal skills are essential.
• Customer-first mindset with a positive, energetic presence.
• Comfortable standing and actively engaging customers.
• Ability to absorb coaching quickly and improve; retail/sales experience is a plus.

Responsibilities

• Greet shoppers, assess needs, and present tailored solutions one-on-one.
• Close sales and upsell using proven techniques.
• Represent telecoms, charity, and sports campaigns with professionalism.
• Provide friendly customer service and handle follow-ups/returns.
• Attend morning and evening training sessions and collaborate with your team to hit targets.

Skills

Communication

Learning fast

Customer focus

Public speaking

Energetic presence

Education

Recent college graduate

Job description

Join our Greater Cincinnati retail sales team - perfect for new grads eager to learn fast, compete, and advance.

ABOUT THE ROLE

Jump into face-to-face sales across 62 client campaigns (telecoms, charities, sporting partners) at in-market locations across Cincinnati and surrounding neighborhoods. You'll receive structured morning and evening training, daily coaching, and hands-on selling experience that builds confidence and accelerates career growth.

WHY IS THIS GREAT FOR NEW GRADUATES

(in Greater Cincinnati)

• Fast-paced, competitive environment that rewards results and initiative
• Daily coaching and real responsibility from day one - build transferable skills (sales, communication, customer service, negotiation)
• Clear progression paths into senior sales, team leadership, or campaign management
• Local client exposure to grow your Cincinnati network and strengthen your resume

WHAT YOU WILL DO

• Greet shoppers, assess needs, and present tailored solutions one-on-one
• Close sales and upsell using proven techniques
• Represent telecoms, charity, and sports campaigns with professionalism
• Provide friendly customer service and handle follow-ups/returns
• Attend morning and evening training sessions and collaborate with your team to hit targets

Requirements

• Recent college graduate (or equivalent) with a strong drive to learn and compete
• Excellent communication and interpersonal skills
• Customer-first mindset with a positive, energetic presence
• Comfortable standing and actively engaging customers
• Quick to absorb coaching and eager to improve - retail/sales experience is a plus

Benefits

• Base salary range: $36,000-$44,000 per year (depending on experience) + performance incentives
• Structured training program and daily coaching
• Rapid skill development and visible career progression
• Hands-on experience across multiple industries to strengthen your CV
• Supportive team culture that celebrates wins and growth