Entry-Level Project Coordinator / Client Support Assistant

Webpopular; United States; Hybrid; USD 17,047 - 24,280; Part time

Job summary

Webpopular is looking for an Entry-Level Project Coordinator / Client Support Assistant to join the marketing department. This paid part-time role offers hands-on experience in managing client projects, organizing tasks, and providing support for marketing and website updates.

The ideal candidate is organized, dependable, and detail-oriented, with a starting pay of $15/hour. You will work remotely or in a hybrid setting, which provides flexibility while assisting on various digital marketing initiatives.

Qualifications

• Reliable internet access is required.
• Ability to follow written instructions and project details is essential.
• Comfortable helping with small website, content, and social media tasks.

Responsibilities

• Assist with project organization, task tracking, and client follow-up.
• Help with website revisions and social media posting.
• Document and communicate project statuses to clients.

Skills

Organized and detail-oriented

Good communication skills

Experience with task management tools

Basic website content updates

Tools

Google Drive

WordPress

Google Docs

Job description

Location: Remote / Hybrid
Employment Type: Paid Part-Time Entry-Level Role
Department: Marketing
Reports To: Senior Analytics or Marketing Director

About webpopular

webpopular helps businesses generate, capture, and nurture leads through websites, SEO, paid ads, CRM systems, and digital marketing.

We work primarily with service-based businesses that need clean websites, better online visibility, stronger lead flow, organized systems, and clear communication throughout their marketing and website projects.

We are looking for an Entry-Level Project Coordinator / Client Support Assistant who wants hands‑on experience helping manage real client projects, organize tasks, track progress, support client communication, and assist with small marketing and website updates.

This is a paid entry‑level role for someone who is organized, dependable, detail‑oriented, communicative, and interested in growing their skills in project coordination, client support, marketing operations, website support, and agency workflow.

About The Role

Position Overview

The Entry‑Level Project Coordinator / Client Support Assistant will assist with project organization, task tracking, client follow‑up, meeting notes, project checklists, asset collection, internal communication, small website updates, social media posting, and general project support.

This role is ideal for someone who enjoys keeping things organized, following up on details, helping teams stay on track, and making sure work does not fall through the cracks.

This role may also include smaller support tasks such as updating website content, uploading images, formatting website pages, scheduling social media posts, organizing client files, checking forms, reviewing pages, and helping with basic marketing tasks.

You do not need to know everything already, but you must be highly organized, coachable, dependable, comfortable with written communication, and able to follow processes accurately.

This role will begin with a 30–60 day evaluation period. Candidates who demonstrate reliability, clear communication, accurate work, and the ability to follow instructions may be considered for expanded hours, increased pay, and a longer‑term part‑time or full‑time position based on business needs.

Responsibilities

The Entry‑Level Project Coordinator / Client Support Assistant may assist with:

• Project, task, checklist, and timeline setup in internal systems
• Client project detail, note, asset, file, and communication organization
• Collection of client materials, including logos, photos, copy, access details, forms, and content
• Client follow‑up for missing items, approvals, feedback, and project information
• Meeting notes and organized task list creation
• Website, SEO, paid ads, branding, content, social media, and CRM‑related project tracking
• Task progress monitoring to help assigned work keep moving forward
• Simple client update preparation based on internal project status
• Project note, timeline, and task status maintenance
• Website revision, content request, and client feedback organization
• Client onboarding and project kickoff checklist support
• Project handoff support between design, development, SEO, ads, social media, and content work
• Report, project summary, and internal update preparation
• Project detail reviews for missing information or unclear next steps
• Quality assurance checklist support before website launches or client reviews
• Deadline, priority, and deliverable documentation
• Clear and professional status communication
• Written instruction, internal process, and project template follow‑through
• Questions when information is unclear
• Updates based on feedback and direction

Website and Marketing Support Tasks

The role may also include smaller support tasks such as:

• Updating website text, images, buttons, links, and basic page content
• Uploading photos, graphics, PDFs, blog posts, or page content to websites
• Formatting simple website sections in WordPress, Elementor, or similar tools
• Making small client‑requested website updates under direction
• Checking website pages for broken links, missing images, spacing issues, or mobile layout problems
• Reviewing website forms to confirm they are working properly
• Helping organize website content before it is sent to design or development
• Adding or updating basic SEO items such as headings, page titles, image alt text, and internal links
• Scheduling or publishing social media posts
• Uploading social media captions, graphics, hashtags, and links into scheduling tools
• Helping collect photos, testimonials, project updates, or business details for social media posts
• Assisting with Google Business Profile posts, photos, services, updates, and basic business information
• Organizing marketing assets, folders, graphics, documents, and client content
• Helping prepare simple email, CRM, or campaign content under direction
• Reviewing small tasks for accuracy before they are marked complete

Ideal Candidate

The right person is:

• Organized and detail‑oriented
• Dependable with communication and availability
• Comfortable following checklists and written processes
• Good at tracking tasks, deadlines, and project details
• Comfortable communicating with clients professionally
• Able to take notes and summarize information clearly
• Willing to ask questions when something is unclear
• Able to follow up without being pushy
• Comfortable learning new tools and systems
• Able to manage multiple small tasks at once
• Interested in websites, marketing, business operations, or client service
• Comfortable receiving feedback and making revisions
• Able to stay calm and organized when priorities shift
• Interested in building real experience inside a growing digital agency
• Comfortable helping with small website, content, and social media tasks
• Careful when handling client details, links, files, and written content

Preferred Skills

Experience with any of the following is helpful but not required:

• Project coordination
• Administrative support
• Client communication
• Task management tools
• CRM systems
• Google Drive
• Google Docs
• Google Sheets
• WordPress
• Website projects
• Marketing projects
• Social media posting
• Content calendars
• Google Business Profile
• Meeting notes
• Scheduling
• File organization
• Spreadsheets
• Basic copywriting
• Basic image uploading or formatting
• Quality assurance checklists

What You Will Learn

This role is designed to provide real experience in:

• Digital agency project coordination
• Small website updates and content changes
• SEO, paid ads, CRM, social media, and marketing support processes
• Client onboarding
• Client communication
• Task and deadline management
• Meeting notes and action items
• Internal team coordination
• Website revision tracking
• Social media scheduling and posting workflows
• Google Business Profile support
• Quality assurance processes
• Marketing operations
• How websites, SEO, paid ads, CRM systems, social media, and reporting work together
• How a growing digital agency manages client work

Requirements

• Reliable internet access
• Ability to follow written instructions
• Strong organization and dependability
• Willingness to learn and improve
• Availability for consistent weekly work
• Comfort working with task lists, notes, files, and project details
• Ability to complete assigned tasks accurately
• Comfort asking questions when information is unclear
• Ability to keep client and project information organized
• Comfort helping with small website, content, and social media tasks
• Ability to review work carefully before marking tasks complete
• Examples of work, school projects, administrative work, planning documents, spreadsheets, customer service experience, writing samples, website work, marketing work, social media work, or related samples, if available

Schedule

This role starts with a flexible schedule based on availability and project workload. Initial hours are expected to be approximately 5–15 hours per week.

Additional hours may become available based on performance, reliability, workload, and business needs.

This is a paid entry‑level role starting at $15/hour.

The role begins with a 30–60 day evaluation period. Strong candidates may be considered for increased hours, higher pay, part‑time work, or a future full‑time opportunity.

Future growth is not guaranteed and will be based on quality of work, communication, dependability, ability to follow instructions, business needs, and overall performance.