Entry-Level Political Call Center Representative (Republican)

MCI; Jackson (MS); Remote; USD 30,000 - 40,000; Full time

Job summary

MCI is seeking an Entry-Level Political Call Center Representative to support its 'Get Out the Vote' initiative. This remote, full-time position involves making outbound calls for the Republican Party, requiring strong communication skills and a customer-oriented mindset. Candidates will benefit from competitive pay, health benefits, and opportunities for growth within the company.

Benefits

Paid Time Off

Health Benefits

Retirement Plans

Opportunities for Growth

Qualifications

• Must be 18 years or older.
• Experience with data entry and basic computer knowledge.
• Fluent English speaking and reading required.

Responsibilities

• Make outbound calls to encourage voter turnout.
• Handle inbound and outbound contacts professionally.
• Document and process customer claims accurately.

Skills

Communication

Customer Service

Data Entry

Problem Solving

Education

High School Diploma or Equivalent

Job description

Entry-Level Political Call Center Representative (Republican)

Join to apply for the Entry-Level Political Call Center Representative (Republican) role at MCI.

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are looking for call center representatives to support our "Get Out the Vote" initiative. In this role, you will make outbound phone calls on behalf of the Republican Party to encourage voter turnout for the presidential election. Ideal candidates will be comfortable representing the Republican Party, have excellent communication skills, be eager to learn, and be highly reliable.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Listen to customers, understand their needs, and resolve customer issues.
• Research systems to find missing information; coordinate with other departments to resolve issues.
• Follow client program processes and perform tasks courteously and professionally.
• Utilize systems and technology to complete account management tasks.
• Accurately document and process customer claims.
• Follow scripts, policies, and procedures.
• Use knowledge base and training to answer customer questions accurately.
• Maintain confidentiality of personal and sensitive information.
• Escalate customer issues to management as needed.
• Ensure first call resolution through problem-solving.
• Attend training sessions and review new materials.
• Adhere to attendance and schedule requirements.

Qualifications

Must be 18 years or older, with a high school diploma or equivalent. Experience with data entry, fluent English speaking and reading, reliable high-speed internet, good communication skills, and basic computer knowledge are required. Candidates should be motivated, dependable, and customer service oriented.

Conditions and Benefits

This is a remote, full-time position. Candidates must be authorized to work in the country, willing to undergo background checks, and submit to drug screening. We offer competitive pay, paid time off, health benefits, retirement plans, and opportunities for growth.

Equal Opportunity

MCI is committed to diversity and equality in the workplace. We do not discriminate based on any protected characteristics and provide reasonable accommodations as required by law.

If you are motivated and ready to contribute to a meaningful cause, apply today to join MCI!