Entry Level Phlebotomist/ Lobby Greeter

Pride Health; Rocky Mount (NC); On-site; USD 24,000 - 28,000; Full time

Job summary

Pride Health is hiring for an Entry Level Phlebotomist/Lobby Greeter at a Rocky Mount, NC site. The role starts as a 6+ month contract with potential extension, offering $17.75 per hour on W-2 and a path to phlebotomy skills through on-the-job training.

The position requires a high school diploma and 1–2 years of client-facing customer service. Phlebotomy experience is not required, but willingness to learn is essential, with reliable transportation and flexibility for shifts.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of client-facing customer service required.
• Phlebotomy experience not required.
• Keyboard/data entry experience required.
• Willing to learn phlebotomy skills and progress in the role.

Responsibilities

• Greet patients on arrival and assist with lobby check-in.
• Answer questions with care and maintain waiting area.
• Support phlebotomy training and assist when needed.
• Maintain accurate records and documentation.
• Be punctual and reliable, ensuring coverage for shifts.

Skills

Customer service

Communication

Front desk

Education

High school diploma or equivalent

Tools

Kiosk/Tablet usage

Job description

Pride Health is hiring a Entry Level Phlebotomist/ Lobby Greeter to support our client’s medical facility based in Rocky Mount, NC 27804. This is a 6+months assignment (Possibility of extension or conversion) opportunity and a great way to start working with a top-tier healthcare organization!

Job Name: Entry Level Phlebotomist

Duration : 6+ months Contract (Possibilities of extension)

Payrate : $17.75/hr. on w2/Pay Rate is based on experience and educational qualifications.

• The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The ENTRY PSR I helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also be trained on Phlebotomy skills to grown within the company.
• The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Job Requirements:

• Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
• Be willing to learn Phlebotomy skills when there is downtime or breaks that need to be covered
• Once Phlebotomy skills are obtained, to perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role

Required Education:

High school diploma or equivalent REQUIRED

Work Experience:

Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).

Prior Phlebotomy experience is NOT required

Keyboard/data entry experience a must.

This is an Entry position into Phlebotomy so candidates must be willing to learn this skill. If they are only wanting to work in a front desk or greeter position and not willing to learn Phlebotomy, please do not apply.

Additional Job Details: Candidate must have reliable transportation to get to/from worksite without issue (bus, Uber, rideshare is not reliable transportation). Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for termination

Please ensure that you are verifying the commute time to/from the physical work location when submitting candidates. Candidates need to be within a 20-25 min commute window to ensure their ability to travel to/from the site for coverage.

This is a "Front of House" role that will also train the candidate on Phlebotomy skills. If your candidate is not willing to learn/perform Phlebotomy, do not submit them.

Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.