Entry-Level Phlebotomist / Donor Care Technician 1, Hoxworth Donor Services

University of Cincinnati; Beavercreek (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking dedicated Entry-Level Phlebotomist/Donor Care Technicians to join their team at the Hoxworth Blood Center. This role involves registering and screening blood donors, performing venipuncture, and ensuring a positive donor experience. Ideal candidates will possess strong customer service skills and a commitment to quality care. With opportunities for career advancement and continued education, this position is perfect for those passionate about making a difference. Join a mission-driven team and contribute to saving lives in your community!

Benefits

Comprehensive insurance plans

Flexible spending accounts

Employee wellness program

Tuition remission for employees

Generous paid time off

Discounts for on and off-campus activities

Qualifications

• Six months of customer service experience is required.
• Phlebotomy experience is ideal but not mandatory.

Responsibilities

• Guide donors through the donation process and provide education.
• Perform venipuncture and post-donation care for donors.
• Maintain documentation and quality control procedures.

Skills

Customer Service

Phlebotomy

Communication Skills

Attention to Detail

Education

High School Diploma or GED

Job description

Current UC employees must apply internally via SuccessFactors

You are invited to submit an application to be considered for one of multiple vacancies of the same position.

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to 53,235 students, more than 11,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, three straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget stands at $1.85 billion, and its endowment totals nearly $1.8 billion.

Job Overview

The University of Cincinnati, Hoxworth Blood Center (HBC) is recruiting for several Entry-Level Phlebotomist/Donor Care Technicians, Level 1 positions. FULL & PART TIME POSITIONS ARE AVAILABLE (24-40 hours per week). The intended candidate(s) will register and screen prospective blood donors and process blood donors on our Mobile Units (Units meet in Clifton, OH) and at our Neighborhood Donor Centers, including Anderson, OH; Blue Ash, OH; Central (Clifton, OH); North (West Chester, OH); Tri-County (Springdale, OH); West (Western Hills, OH); and Fort Mitchell, KY.

Varying shifts are available. Occasional holiday and rotating weekend shifts are required.

This position requires friendly, patient, reliable individuals that will be responsible for taking vital signs, performing venipuncture, and providing post-donation care for our community of volunteer blood donors. Experience in customer service and phlebotomy is ideal; excellent communication skills, a focus on quality, and the ability to work a flexible schedule are essential. This position offers opportunities for career advancement, mentorship, and continued education.

Saving lives is no easy task, but at Hoxworth Blood Center, it's what we do every day and we're looking for positive, professional individuals to join our team and help advance our lifesaving mission. If you're a detail-oriented individual with experience in customer service, an interest in the field of medicine, and a passion for making a difference in the lives of others, then we invite you to apply for a position at Hoxworth Blood Center.

Essential Functions

• Guide donors through the process and provide education opportunities throughout the experience.
• Obtain and update registration information prior to donation according to established departmental procedures.
• Determines suitability of prospective donors based upon evaluation of health history and physical findings.
• Perform all documentation including reviews, either electronic or manual to meet regulatory and HBC procedures and guidelines.
• Correctly perform, record, and evaluate all Quality Control (QC) of equipment for collection operation.
• Selects vein, prepares venipuncture site, performs phlebotomy for whole blood component collections.
• Maintains a successful phlebotomy rate as defined by the division.
• Recognizes and appropriately manages adverse donor reactions.
• Performs the duties of the receptionist in absence.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

High School Diploma or GED.

Required Trainings/Certifications

Valid driver's license with an acceptable record.

Required Experience

Six (6) months customer service experience.

Physical Requirements/Work Environment

• Sitting - Seldom
• Repetitive hand motion (such as typing) - Often
• Hearing, listening - Often
• Talking - Often
• Standing - Often
• Walking - Often
• Bending - Often
• Stooping - Often
• Climbing stairs/ladders - Seldom
• Kneeling, squatting - Seldom
• Crouching - Seldom
• Reaching overhead - Often
• Pulling, pushing - Often
• Lifting - up to 20 pounds - Often
• Lifting - up to 50 pounds - Seldom
• Lifting - over 50 pounds - Seldom

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

• Competitive salary range dependent on the candidate's experience.
• Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
• Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
• Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
• Tuition remission is available for employees and their eligible dependents.
• Enjoy discounts for on and off-campus activities and services.

As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html.

For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [e-mail].

The University of Cincinnati is an Equal Opportunity Employer.