Entry - Level Parts Sales & Shipping Clerk

Pape' Machinery Inc; California; Sur place; USD 23 000 - 26 000; Plein temps

Avantages offerts par ce poste

401(k) retirement plan

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Accounts

Life Insurance

Disability Insurance

Tuition Reimbursement

Paid Holidays

Résumé du poste

Pape’ Material Handling, Inc. is seeking an entry-level Parts Sales & Shipping Clerk to join our City of Industry team. You will learn to assist customers with parts needs in person or by phone, using literature and computer systems to determine requirements and recommend parts or services.

The role emphasizes accurate paperwork, quotes, and ensuring smooth transactions. Training is provided, with growth opportunities and a strong benefits package in a fast-paced environment.

Qualifications

• Customer service orientation and willingness to learn.
• Ability to lift up to 50 lbs.
• Good computer skills and basic familiarity with Microsoft Outlook, Excel.
• Prior history with counter sales or parts inventory preferred.
• Ability to communicate effectively with customers by telephone and in person.

Responsabilités

• Respond to customer needs for parts in person or by telephone at the branch.
• Determine customer parts needs through literature, computer programs, and parts knowledge and recommend parts or services.
• Provide quotes or estimates for parts.
• Process credits and adjustments and monitor restocking charges on all parts sales.
• Operate a forklift to handle pallets of product (Forklift training available).

Connaissances

Customer service

Communication

PC skills

Outlook/Excel

Lift 50 lbs

Description du poste

Posting Details

• Posted on November 4, 2026

Locations

Pape' Material Handling, Inc. 2600 S Peck Rd City of Industry, CA 906011620, USA

• Parts
• Full-Time
• Requisition #: ENTRY031321

Description

PAPE’ MATERIAL HANDLING, INC. – CITY OF INDUSTRY, CA

ENTRY-LEVEL PARTS SALES & SHIPPING CLERK:

Do you love working in a positive, high-energy environment? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we would love to hear from you!

Pape’ Material Handling, a premier capital equipment dealer in the West, is looking for a motivated and customer-oriented Parts Sales Counterperson I to join our team.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

In this role, you will learn to respond to customer needs for parts in person or by telephone at the branch. Every day you will learn to determine customer parts needs through the use of literature, computer programs, and parts knowledge, and how to recommend parts or services to the customer.

Every day, you will:

• Maintain knowledge of products, services, and parts and the associated costs of each.
• Complete all necessary paperwork on each transaction in an accurate and timely manner.
• Respond to customers in person or by telephone whenever required and provide quotes or estimates for parts.
• Process credits, make adjustments, and monitor for restocking charges on all parts sales completed.
• Operate a forklift to handle pallets of product. (Forklift training is available.)

WHAT YOU NEED:

• Self-motivated, winning attitude, and a willingness to learn.
• Ability to perform at a high level in a fast pace and team-oriented environment.
• Prior history with counter sales or parts inventory preferred.
• Ability to communicate effectively with customers by telephone and in person in an effort to sell company parts and other services.
• Good computer skills and basic familiarity with Microsoft Outlook, Excel and various search engines.
• Above-average organizational skills.
• Ability to lift up to 50 lbs.

To thrive in this role, you must be coachable, motivated, and enjoy building relationships with current and potential customers.

Compensation: $17-19/hr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.