Entry Level | Online Hotel Reservationist

Destination Careers; Oregon; Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Fully remote schedule

Training & onboarding

Booking tools access

Collaborative work environment

Travel perks

Job summary

Destination Careers is seeking a dependable Hotel Reservationist to join our remote team. You will assist clients in researching, selecting, and reserving hotel accommodations, ensuring accuracy and high service standards.

The role requires strong communication, meticulous organization, and the ability to work independently in a remote setting, using online reservation systems and digital tools to deliver a seamless travel experience.

Qualifications

• Prior experience in hotel booking, hospitality, or customer service preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote setting.
• Comfortable using online reservation systems and digital tools.
• Must be 18 years or older with a reliable computer and internet connection.
• Passion for service and a strong interest in the travel and hospitality industry.

Responsibilities

• Assist clients with hotel and resort bookings through approved online platforms.
• Provide lodging recommendations based on destination, travel dates, and budget.
• Accurately input reservation details and confirm all booking components.
• Handle changes, cancellations, and special client requests with professionalism.
• Maintain up-to-date client records and communication logs.
• Monitor hotel promotions and availability to offer the best value.
• Collaborate with team members to ensure high levels of client satisfaction.

Skills

Excellent communication

Interpersonal skills

Organization

Remote work

Attention to detail

Tools

Reservation systems

Digital tools

Job description

About Us:

We specialize in designing stress-free, personalized travel experiences for our clients. Whether it's a luxury escape, group trip, or weekend getaway, we help travelers find the perfect hotel or resort to match their needs - offering full support and expertise from booking to check-in.

Position Overview:

We are seeking a dependable and service-oriented Hotel Reservationist to join our remote team. In this work-from-home role, you’ll assist clients in researching, selecting, and reserving hotel accommodations, ensuring accuracy, quality service, and a seamless travel experience.

Key Responsibilities:

• Assist clients with hotel and resort bookings through approved online platforms
• Provide lodging recommendations based on destination, travel dates, and budget
• Accurately input reservation details and confirm all booking components
• Handle changes, cancellations, and special client requests with professionalism
• Maintain up-to-date client records and communication logs
• Monitor hotel promotions and availability to offer the best value
• Collaborate with team members to ensure high levels of client satisfaction

Qualifications:

• Prior experience in hotel booking, hospitality, or customer service preferred
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work independently in a remote setting
• Comfortable using online reservation systems and digital tools
• Must be 18 years or older with a reliable computer and internet connection
• Passion for service and a strong interest in the travel and hospitality industry

What We Offer:

• Flexible, fully remote work schedule
• Training and onboarding support
• Access to hotel booking tools and industry resources
• A supportive, collaborative work environment
• Incentive-based performance opportunities and travel perks

Work Environment:

This is a work-from-home position ideal for individuals who enjoy supporting others, thrive in an organized virtual setting, and take pride in delivering excellent customer service in the travel and hospitality space.

$40,000 - $65,000 a year