Entry Level Mortgage Call Center - Bilingual

TieTalent; Pontiac (MI); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off (PTO) after just 30 days

Paid training and career development

Medical, dental, and vision insurance

401k with employer match

Free membership to fitness center

Adoption reimbursement program

Job summary

A regional staffing agency in Michigan is seeking an Entry Level Mortgage Call Center Representative who is bilingual. The candidate will handle inbound calls, provide client support, and work in a high-volume call center. Ideal applicants will possess strong communication skills and a desire to be part of a team. Comprehensive benefits and a vibrant workplace culture are included.

Qualifications

• Must have a vibrant personality and a desire to be a team player.
• Comfortable working on multiple computer screens and software systems.
• 1-2 years of high level reception or call center experience preferred.

Responsibilities

• Provide an elite client experience while answering inbound calls.
• Establish and maintain cooperative relationships with clients.
• Perform effectively under continuing pressure.

Skills

Strong written and verbal communication skills

Ability to work in a high volume call center environment

Team player

Education

High school diploma or equivalent

Job description

Entry Level Mortgage Call Center - Bilingual

Join to apply for the Entry Level Mortgage Call Center - Bilingual role at TieTalent

Entry Level Mortgage Call Center - Bilingual

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Join to apply for the Entry Level Mortgage Call Center - Bilingual role at TieTalent

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Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries

WHAT YOU WILL BE DOING:

Use initiative and make frequent and continuing use of independent judgment in obtaining and giving information

Establish and maintain cooperative relationships with our internal and external clients

Learn and apply a wide variety of information about clients, organization and services in a complex multi-functioned operation

Perform effectively under continuing pressure and with frequent interruption

WHAT WE NEED FROM YOU:

Must Have Qualifications:

High school diploma or equivalent

Vibrant personality and a desire to be a team player

Strong written and verbal communication skills

Must be comfortable in a high volume call center environment (700-900 calls per day)

Comfortable working on multiple computer screens and software systems in a fast pace environment

Nice to Have Qualifications:

1-2 years of high level reception OR call center experience

Bilingual in Spanish preferred

THE PLACE & THE PERKS:

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

Paid Time Off (PTO) after just 30 days

Additional Parental And Maternity Leave Benefits After 12 Months

Adoption reimbursement program

Paid volunteer hours

Paid training and career development

Medical, dental, vision and life insurance

401k with employer match

Mortgage discount and area business discounts

Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court

Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon

Gourmet cafeteria featuring homemade breakfast and lunch

Convenience store featuring healthy grab-and-go snacks

In-house Starbucks and Dunkin

Indoor/outdoor café with Wi-Fi

DISCLAIMER: All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Finance and Sales

• Industries

  Technology, Information and Internet

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