Entry-Level Mental Health Advocate | Customer Care & Support

Katapult Network; BLOOMINGTON (MN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Benefits

Job summary

A career services organization in Bloomington is looking for a Mental Health Advocate. This role involves offering vital support within a healthcare network and requires excellent customer service skills. The ideal candidate will assist clients with screening and referrals, maintain records, and educate clients about their benefits. A Bachelor's degree is required. This is an entry-level opportunity with a salary range of $40,000 to $50,000 per year plus benefits.

Responsibilities

• Provide screening and referral services.
• Maintain detailed records throughout the treatment plan.
• Assist clients and providers with questions and concerns.
• Educate clients on their benefits and available resources.
• Provide follow-up on information as needed.
• Initiate requests and begin various processes.
• Answer inbound calls with outstanding customer service.

Skills

Customer service orientation

Social perceptiveness

Discretion

Self-motivated

Education

Bachelor's degree

Job description

A career services organization in Bloomington is looking for a Mental Health Advocate. This role involves offering vital support within a healthcare network and requires excellent customer service skills. The ideal candidate will assist clients with screening and referrals, maintain records, and educate clients about their benefits. A Bachelor's degree is required. This is an entry-level opportunity with a salary range of $40,000 to $50,000 per year plus benefits.