Entry Level Medical Sales

Rehab Medical, Inc.; Louisville (KY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401(k) match

Tuition Reimbursement

Training at Headquarters (Indianapolis

Mentorship onboarding program

Employee recognition program

Leadership development program

Employee well-being initiatives

Job summary

Rehab Medical, Inc. is seeking a Patient Care Representative to support the sales team by coordinating and processing information needed to obtain DME for patients. This role involves communicating with patients, referral sources, and insurance companies to ensure smooth delivery of equipment.

The ideal candidate will have a Bachelor's degree and at least 2 years of administrative experience, with strong communication skills and the ability to work independently while maintaining confidentiality.

Qualifications

• Bachelor's degree required.
• Minimum 2+ years of administrative support experience.
• Excellent verbal and written communication skills.
• Ability to work independently, be detail oriented, and organized.
• Ability to maintain confidentiality.

Responsibilities

• Coordinate and process information and documentation to obtain DME for patients.
• Support to Sales Reps, up to two at a time.
• Liaise between patient, referral sources, and insurance companies.
• Explain equipment, insurance coverage, and possible payment options to patients.

Skills

Interpersonal skills

Verbal communication

Written communication

Confidentiality

Detail oriented

Organizational skills

Independent worker

Customer service

Education

Bachelor's degree

Tools

MS Office

Job description

About Us

Rehab Medical is on a mission to transform lives through innovative custom mobility solutions. As one of the nation's leading providers of complex rehab technology (CRT), we've empowered over 250,000 people to regain their independence over our 20-year history. Headquartered in Indianapolis Indiana, our award-winning company is recognized for its commitment to growth, ethics, and making a difference. Join our team and become part of a company that values your impact as much as the lives we improve every day.

We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana's top places to work. We're looking to bring someone on to our dynamic Sales Team to help us to improve the lives of our patients.

If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical.

Why You Should Apply:

• We offer health, dental, and vision benefits plus HSA incentives
• 401 (k) match with personal finance seminars and one-on-one assistance
• Tuition Reimbursement
• Training and Orientation at our Headquarters in Indianapolis
• Mentorship Onboarding Program
• Employee Recognition Program
• Leadership Development Program
• Health and well-being initiatives through our Employee Assistance Program

Position Overview and Key Responsibilities:

The Patient Care Representative position will report to the Sales Manager. This position is responsible for coordinating and processing information and documentation needed to obtain DME for patients.

• Support to Sales Reps, up to two (2) at a time
• Acts as a liaison between the company, the patient, referral sources, and insurance companies
• Patient communication- introducing patient to the company and the process for obtaining equipment
• Collecting any insurance information needed from the patient
• Coordinate with patient to schedule a face-to-face evaluation with patient's physician if required
• Prepare and send all documentation required to the physician
• Receive proper documentation from prescribing physician and send in for approval
• Keep Sales Rep up to date with the statue of each patient's order and any other necessary information
• Explain equipment, insurance coverage, and possible payment options to the patient prior to delivery

Requirements:

• Bachelor's degree
• Intermediate computer skills
• Exceptional interpersonal skills with ability to develop relationships
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Ability to work independently, be detail oriented, and organized
• Minimum 2 - years of administrative support experience