Entry Level Korean Bilingual Quality Engineer 1 Product Liability Failure Analysis 175181

JND; Plano (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance (Health, Dental & Vision)

401(k)

H1B/Green Card Sponsorship

Hands-on experience at Samsung

Opportunities for career advancement

Job summary

JND in Plano, TX, is seeking a Korean Bilingual Quality Engineer 1 to perform failure analysis of mobile devices related to product liability claims. This role requires collaboration with engineering teams to improve product quality using technologies like X-Ray and CT machines.

Ideal candidates will have a Bachelor's degree in a relevant field and preferably up to 3 years of experience in the mobile industry. This full-time position offers medical benefits and opportunities for career advancement.

Qualifications

• Bilingual in English and Korean is required.
• Bachelor's degree in Electrical, Mechanical, Electronics Engineering or Analytics is needed.
• Up to 3 years of experience in mobile industry or electronic testing is preferred.

Responsibilities

• Perform daily failure analysis using analytical equipment.
• Communicate findings with management to enhance product quality.
• Identify improvements in product design during analysis.

Skills

English/Korean bilingual

Project Management skills

Microsoft Office applications proficiency

Complex problem-solving ability

Education

Bachelor's degree in Electrical, Mechanical, Electronics Engineering or related field

Tools

X-Ray

CT machines

Digital microscopes

Spectrum analyzers

Job description

Position Overview

• Job Title: Korean Bilingual Quality Engineer 1 (Product Liability)
• Education: Bachelor’s Degree in Electrical, Mechanical, Electronics Engineering or related field
• Experience: Entry Level (up to 3 years)
• Job Type: Full-Time

Location

• Plano, TX

Benefits & Perks

• Medical Insurance (Health, Dental & Vision)
• 401(k)
• H1B/Green Card Sponsorship for qualified employee
• Hands‑on experience at global industry leader Samsung
• Opportunities for career advancement

Summary

• Perform daily failure analysis of mobile devices related to product liability claims and safety using analytical equipment such as X‑Ray/CT machines and digital microscopes.
• Provide detailed technical analysis and reports to R&D, collaborating with engineering teams to improve product quality and next‑generation repair productivity.
• Communicate with management to investigate user environments causing defective symptoms, interfacing with Product Management on product condition and specifications.
• Apply relevant technologies (X‑Ray, CT, SEM, EDS) for electronics testing and perform scene and laboratory inspections outside the office.
• Share improvements and experiences in product troubleshooting, failure analysis, diagnostics and repair techniques with technician teams to enhance product performance quality.

Duties and Responsibilities

• Perform daily failure analysis of mobile device cases related to product liability claims and safety using X‑Ray/CT machine, digital microscope, and overheating test equipment.
• Identify potential improvements to product design and repair serviceability constraints during reverse engineering analysis.
• Provide detailed analysis and reports to R&D based on findings; collaborate with engineering team to improve next‑generation repair productivity and enhance quality of product performance.
• Communicate with management team to ensure and investigate user environment causing related defective symptoms; interface with Product Management to deliver product condition and specification.
• Identify potential performance problems and disseminate pertinent technical and repair information to appropriate personnel.
• Share improvements and experiences in product troubleshooting, failure analysis, diagnostics and repair techniques with repair technician team members and supervisors.
• Using relevant technologies (X‑Ray, CT, SEM, EDS) perform electronics testing.
• Perform scene and laboratory inspections outside office.

Skills & Qualifications

• English/Korean bilingual required.
• Bachelor's degree or above in Electrical, Mechanical, Electronics Engineering or Analytics.
• At least three years experience with selection, maintenance and application of electronic and test equipment (spectrum analyzers, X‑Ray, CT, Digital microscope) preferred.
• Prior experience in the mobile industry preferred; strong Project Management skills and ability to prioritize in a complex working environment.
• Comprehensive use of Microsoft Office applications (Excel, PowerPoint, Word) in a Windows environment.
• Demonstrated ability to manage multiple projects and maintain excellent working relationships with multiple levels within the company and external contacts.
• Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs and tables of information.
• Demonstrated ability to solve complex problems involving highly diverse conditions requiring creativity.