Entry-Level Hospitality Reservations Specialist
Premier Destination Group
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Descrizione del lavoro
Premier Destination Group in Baltimore, MD is seeking service-driven individuals for a Customer Service Hospitality – Reservations role. You will coordinate reservations, manage booking details, and ensure a smooth guest experience.
No prior experience is required; training and support are provided. This entry-level position offers onboarding, access to reservation systems, ongoing development, and a flexible work environment within a collaborative team.
Competenze
- Excellent communication and customer service focus.
- Organized with strong attention to detail.
- Comfortable with online reservation tools.
- Ability to work independently.
- Hospitality, reservations or admin experience is helpful but not required.
Mansioni
- Assist clients with making and managing reservations for hotels, resorts, and travel-related services.
- Provide clear and professional communication regarding booking details and availability.
- Support the reservation process from inquiry through confirmation.
- Review reservation information for accuracy, including dates and guest details.
- Maintain organized records of client bookings and communications.
- Provide follow-up support and respond to customer questions as needed.
Conoscenze
Strumenti
Descrizione del lavoro
Premier Destination Group in Baltimore, MD is seeking service-driven individuals for a Customer Service Hospitality – Reservations role. You will coordinate reservations, manage booking details, and ensure a smooth guest experience.
No prior experience is required; training and support are provided. This entry-level position offers onboarding, access to reservation systems, ongoing development, and a flexible work environment within a collaborative team.
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