Entry-Level FSA Operations Analyst - Impact & Growth

Sentinel Group; Wakefield (MA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

PTO (vacation, sick, personal time)

12 Paid Holidays

Medical, Dental, Vision

Life Insurance

Retirement Plan with 4% Employer Match

Parental Leave

Job summary

Sentinel Group is hiring an FSA Operations Analyst in Wakefield, MA to support entry-level plan operations including contribution payroll processing and eligibility/enrollment file handling. You will communicate effectively, multi-task, and prioritize tasks for clients and vendors in a fast-paced team setting.

The role emphasizes problem solving, attention to detail, and ownership of daily tasks within our recordkeeping ecosystem.

Qualifications

• Initiative and self-starting ability for issue handling.
• Excellent verbal and written communication skills.
• Proven productivity and quality service.
• Strong organizational skills and ability to multitask.
• Team player with ability to meet deadlines.

Responsibilities

• Monitor, process, and reconcile contribution files for reimbursement plans.
• Monitor, process, and reconcile eligibility/enrollment files for reimbursement plans.
• Initiate funding requests (ACH) and reconcile deposits for plan contributions.
• Generate and review various contributions reports.
• Process and post participant contributions transactions.
• Assist internal teams with responding to client inquiries.
• Proficient in MS Office and ability to quickly learn new systems (CRMs, recordkeeping).
• Monitor Inbox and log requests in the CRM.
• Follow up with client and/or Account Managers on NIGO requests.
• Perform other duties and participate in special projects as assigned.

Skills

Problem solving

Operational thinking

MS Office

Communication skills

Team player

Tools

CRM systems

Recordkeeping systems

Job description

Sentinel Group is hiring an FSA Operations Analyst in Wakefield, MA to support entry-level plan operations including contribution payroll processing and eligibility/enrollment file handling. You will communicate effectively, multi-task, and prioritize tasks for clients and vendors in a fast-paced team setting.

The role emphasizes problem solving, attention to detail, and ownership of daily tasks within our recordkeeping ecosystem.