Entry Level Field Operations Associate (FOA)

Aerotek; Lancaster (Lancaster County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

HSA & 401(k) account

PTO & paid holidays

Parental leave

Employee discounts

Job summary

Aerotek in Lancaster, PA is seeking a detail‑oriented onboarding specialist to support client pre‑employment requirements and documentation. You will manage onboarding packets, background checks, and drug testing, ensuring contractor data is up to date until clearance to start.

The role emphasizes front‑office customer service, compliance alignment, and efficient handling of onboarding workflows to deliver a smooth candidate experience.

Qualifications

• Bachelor’s Degree (preferred).
• Customer or sales focused experience.
• Experience in a team‑oriented environment.

Responsibilities

• Ensure client pre‑employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
• Manage client requirements for the onboarding packet (authorization forms, drug tests, background checks, etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start.
• Enter and manage background, drug testing, and medical screening processes for contractors.
• Manage contractor compliance with key E‑Verify requirements (e.g., expired documents, expired compliance).
• Provide outstanding front office customer service (telephone and reception area).
• Order, maintain, organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and directory.
• Provide world‑class customer service in every interaction to ensure a quality candidate experience.

Skills

Customer service

Data entry

Attention to detail

Teamwork

Education

Bachelor’s degree (preferred)

Job description

Overview

Aerotek is an operating company within Allegis Group, a global leader in talent solutions. With over 200 offices nationwide, we work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities, and maintenance.

Responsibilities

• Ensure client pre‑employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
• Manage client requirements for the onboarding packet (authorization forms, drug tests, background checks, etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start.
• Enter and manage background, drug testing, and medical screening processes for contractors.
• Manage contractor compliance with key E‑Verify requirements (e.g., expired documents, expired compliance).
• Provide outstanding front office customer service (telephone and reception area).
• Order, maintain, and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and directory.
• Provide world‑class customer service in every interaction to ensure a quality candidate experience.

Benefits

Hourly rate: $20.19 with performance‑based annual bonus potential of $4,000.

• Medical, dental, and vision coverage
• HSA & 401(k) account
• 20 days of paid time off plus paid holidays
• Parental/Family leave
• Employee discounts

Qualifications

• Bachelor’s Degree (preferred)
• Customer or sales focused experience
• Experience in a team‑oriented environment

Location: US-PA-Lancaster

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888‑237‑6835 or email [e-mail].